FINAL REPORT
JACKSON HEIGHTS ELEMENTARY
SCHOOL TRANSPORTATION
STUDY 
10.3.2014
the science of insight
55 Railroad Row White River Junction, VT 05001 802.295.4999 www.rsginc.com
PREPARED FOR:
ADIRONDACK / GLENS FALLS TRANSPORTATION COUNCIL
SUBMITTED BY:
RSG/CONTACT: COREY MACK, CONSULTANT
JACKSON HEIGHTS ELEMENTARY SCHOOL TRANSPORTATION STUDY
PREPARED FOR:
ADIRONDACK / GLENS FALLS TRANSPORTATION COUNCIL 
C O N T E N T S
i
1.0 INTRODUCTION ………………………………..
…………………………………………………………………………….. 1
1.1  | Study Area …………………………… ………………………………………………………………………………………. 2
School Characteristics ………………………. …………………………………………………………………………………………………………… 2
Adjacent Street Network ……………………… …………………………………………………………………………………………………………. 2
Travel Options to School …………………….. ………………………………………………………………………………………………………….. 3
Drop7off Procedures …………………………. ……………………………………………………………………………………………………………. 4
Pick7up Procedures…………………………… …………………………………………………………………………………………………………… 5
Crossing Guards …………………………….. …………………………………………………………………………………………………………….. 5
1.2  | Purpose and Need ……………………… …………………………………………………………………………………. 6
2.0 TRAFFIC OBSERVATIONS ………………………… ……………………………………………………………………. 7
2.1  | Turning movements and pedestrian volumes … …………………………………………………………………. 7
2.2  | School Peak Traffic Volumes ……………. ……………………………………………………………………………. 8
3.0 SAFETY ANALYSIS …………………………….. ………………………………………………………………………….. 9
3.1  | Historical Crash Data …………………. ………………………………………………………………………………….. 9
3.2  | Anecdotal Crashes …………………….. …………………………………………………………………………………. 9
4.0 CONGESTION MITIGATION STRATEGIES ……………… ………………………………………………………. 10
4.1  | One7Way Jackson Avenue ………………… …………………………………………………………………………. 10
Short7Term …………………………………………………………………………………………………………………………………………………. 10
Long7Term ………………………………….. ……………………………………………………………………………………………………………… 11
4.2  | Shorten Crossing Distances at Jackson and Sa gamore ……………………………………………………. 11
Short7Term …………………………………………………………………………………………………………………………………………………. 11
ii October 3, 2014
Long7Term ………………………………………………………………………………………………………………………………………………….. 11
4.3  | Modify Crossing Guard Procedures ……….. ……………………………………………………………………… 12
4.4  | Reduce parents parking on Jackson Avenue at  peak times ………………………………………………. 13
Spread out the Staging Areas ………………………………………………………………………………………………………………………… 13
Designate a Supervised staging area for before scho ol opens …………………………………………………………………………….. 13
Coordinate signing ………………………….. …………………………………………………………………………………………………………… 14
4.5  | Snow Removal and Storage Polices ……….. …………………………………………………………………….. 14
4.6  | Expand active transportation to/from school  ……………………………………………………………………. 14
4.7  | Encourage Carpooling ………………….. ……………………………………………………………………………… 15
4.8  | survey parents’ resistance to active transpo rtation and carpooling …………………………………….. 15
5.0 IMPLEMENTATION MATRIX ……………………….. …………………………………………………………………. 16
5.1  | Short7Term Improvements ……………….. …………………………………………………………………………… 16
5.2  | Long7Term Improvements ………………… ………………………………………………………………………….. 17
5.3  | Recommendations ………………………. ………………………………………………………………………………. 17 
FIGURE 1: SCHOOL CAMPUS WITHIN GLENS FALLS …….. ……………………………………………………………………………………………. 1
FIGURE 2: JACKSON HEIGHTS POPULATION OVER FIVE YEAR S ………………………………………………………………………………… 2
FIGURE 3: OFFSET JACKSON/SAGAMORE INTERTERSECTION W ITH CROSSING DISTANCES ……………………………………… 3
FIGURE 4: SCHOOL ENTRANCES ON SAGAMORE STREET AND J ACKSON AVENUE ……………………………………………………. 4
FIGURE 5: SIGNAGE AND CONES ALONG JACKSON AVENUE TO  DISCOURAGE PARKING ………………………………………….. 4
FIGURE 6: MORNING AND AFTERNOON TURNING MOVEMENT AN D PEDESTRIAN COUNTS AT THE INTERSECTION OF
JACKSON AVENUE AND SAGAMORE STREET ……………. ……………………………………………………………………………………………… 7
FIGURE 7: NUMBER OF VEHICLES AND PEDESTRIANS UTILIZ ING THE JACKSON/SAGAMORE INTERSECTION EVERY
FIVE MINUTES DURING THE MORNING DROP/OFF PERIOD … ………………………………………………………………………………………. 8
FIGURE 8: NUMBER OF VEHICLES AND PEDESTRIANS UTILIZ ING THE JACKSON/SAGAMORE INTERSECTION EVERY
FIVE MINUTES DURING THE AFTERNOON PICK/UP PERIOD… ……………………………………………………………………………………… 9
FIGURE 9: COLLISION LOCATIONS ………………… ………………………………………………………………………………………………………….. 9
FIGURE 10: COLLAPSIBLE TEMPORARY BARRIER……….. ………………………………………………………………………………………….. 10
FIGURE 11: LONG/TERM CROSSING DISTANCE REDUCTION .. …………………………………………………………………………………… 11
FIGURE 12: CROSSING GUARD IN CROSSWALK ………… …………………………………………………………………………………………….. 12
FIGURE 13: NEW PARKING AND DROP OFF AREA NORTH OF T HE SCHOOL ……………………………………………………………… 13 
APPENDIX A. SAFE ROUTES TO SCHOOL: CROSSING GUARD GUIDELINES
APPENDIX B. AMERICAN AUTOMOBILE ASSOCIATION: SCHOOL SAFETY PATR OL OPERATIONS MANUAL
1
1 . 0       I N T R O D U C T I O N
On behalf of the Adirondack / Glens Falls Transport
ation Council, RSG has conducted an analysis
of traffic operations and overall safety at the Jack son Heights Elementary School in Glens Falls, NY.
The objectives of this study include:
·  An evaluation of current access patterns,
·   An evaluation of safety issues that are commonly obs erved
·   Proposed short*term and long*term congestion mitiga tion strategies with improvements to
the circulation patterns and bicycle and pedestrian  safety considerations.
This report summarizes the methods of data collecti on, the analysis techniques, a review of the
alternatives investigated, and short*term and long*te rm recommendations. This study has been
organized into the following sections:
Section 1.0 – Introduction : Provides background information, explains the goal s of this report,
states the formal purpose and need of the study and  provides a general description of the campus
area, school characteristics, and adjacent street n etwork within the City of Glens Falls.
Section 2.0 – Traffic Observations:  Documents the data collection methodology and prese nts the
observed operational characteristics of the
pick*up and drop*off periods.
Section 3.0 – Safety Analysis:  Reviews
the available crash records and documents
anecdotal evidence.
Section 4.0 – Programmatic Congestion
Mitigation Strategies:  Presents the
investigations into the various short*term
and long*term congestion mitigation
strategies.
Section 5.0 – Implementation Matrix :
Summarizes the strategies, costs, project
leaders, and other partners that will
participate in or support the proposed
mitigation techniques.   
FIGURE 1: SCHOOL CAMPUS WITHIN GLENS FALLS
Final Report Adirondack / Glens Falls Transportation Council
       Jackson Heights Elementary School Transportation study 
2 October 3, 2014
1 . 1     |     S T U D Y   A R E A
The analysis area for this transportation study is the Jackson Heights Elementary School campus and
the adjacent street network, including the Jackson  Avenue and Sagamore Street intersection. 
SCHOOL CHARACTERISTICS
Jackson Heights Elementary School is one of three e lementary schools in the Glens Falls School
District. The 75*year*old school serves kindergarten  through grade 4, and currently has a population
of 252 students. Figure 2 illustrates annual
enrollment figures for the last five years. A
re*districting occurred in 2011 which
explains the jump in enrollment between the
2010*11 school year and the 2011*12 school
year. Enrolment has varied, but it is
generally considered stable.
ADJACENT STREET NETWORK
Jackson Heights Elementary School is  located at the corner of Sagamore Street and
Jackson Avenue, both classified as minor  collector roads and seeing relatively low
Study  Area
Jackson Heights
Elementary School
FIGURE 2: JACKSON HEIGHTS POPULATION
OVER FIVE YEARS
3
volumes. A reduced speed school zone of 15 miles per
 hour is designated by speed limit signs and
school warning signs in the vicinity of the campus.  The speed limit is 30 miles per hour outside the
school zone. Sanford Street and Ridge Street, desig nated as minor arterials, are located within half a
mile of the school and have speed limits of 30 miles  per hour.
Many side streets in the
study area are offset
from each other when
they intersect a main
road. This geometry
creates longer crossing
distances and
complicates vehicle
turning movements.
The Jackson*Sagamore  intersection is an
example of this
geometry with the
western leg of Jackson
Avenue farther to the  south than the eastern
leg (Figure 3). The
northern crossing on
Sagamore Street is
about 78 feet along the
crosswalk and the
eastern crossing on
Jackson Avenue is  about 58 feet along the crosswalk. Pedestrians acce ssing the school by these crossings will require
additional time to cross than at typical crossings.
With the exception of Mauro Avenue, sidewalks are pr esent on at least one side of the street and, in
many cases, on both sides throughout the study area . This network of walkways is generally sufficient
to provide a route to the school from most parts of  the school district; sidewalks are recommended
on Mauro Avenue to further encourage pedestrian acce ss to the school campus. Curb ramps in some
places are not flush with the pavement, and maintena nce is required on some sidewalk sections.
TRAVEL OPTIONS TO SCHOOL
Children are able to walk to school, ride their bicycle, or be driven to school. The school district is
classified as a walking school district, meaning th at bus service to and from the school is not offered
for most students. It is assumed that children live  close enough to the school that they are able to
walk or bike, but many parents choose to drive their  child. Driving is more common on winter days
and during inclement weather.
FIGURE 3: OFFSET JACKSON/SAGAMORE INTERTERSECTION WITH
CROSSING DISTANCES
Final Report Adirondack / Glens Falls Transportation Council
       Jackson Heights Elementary School Transportation study 
4 October 3, 2014
Third grade students may participate in a bicycle
safety education program called the Bike Rodeo,
which is offered once per year as the weather warms
up in the spring. Third graders may not bike to
school unless they have participated in this program ;
all fourth graders are allowed to bike to school
regardless of past participation. Bicycle racks are
provided in the front and rear of the school, and
students are required to walk their bikes on school
property. During a site visit with ideal weather
conditions for active commuting, the front rack was
well utilized but had room for additional bicycles.
The rear rack was empty, likely because students do
not arrive near its location. It may be intended for
school employees or for use of the adjacent
recreational fields.
In 2006 and 2008, studies were conducted into travel
mode choice of parents at surrounding schools. The
main reasons for choosing to drive a student to
school rather than walk or bike were safety related ,
including perceptions about crime, and concerns
related to traffic and students walking alone.
DROP/OFF PROCEDURES
Kindergarten through second grade enters at the
main entrance A on Jackson Avenue, and third and
fourth graders enter at entrance C on Sagamore
Street (Figure 4). Students line up in front of the ir
respective entrances starting at 8:10 and are admitt ed
into the building between 8:20 and 8:30. Although
aides are present to monitor the students while the y
are lined up, the school is not technically respons ible
for the students until they enter the building. Thi s
arrangement encourages parents to stay parked in
front of the school until they see their child ente r the
building, which adds to congestion. The school
places cones along the curb to discourage parents
from parking (Figure 5), but parents will attempt t o
park in between them, just outside of them, and
occasionally drive over a cone.
FIGURE 5: SIGNAGE AND CONES ALONG
JACKSON AVENUE TO DISCOURAGE
5
Signs located along Jackson Avenue and Sagamore Stre
et were noted as being confusing, with some
signs saying “no parking stopping or standing any t ime” located between other contradictory “drop*
off and pickup only” signs (Figure 5).
Jackson Avenue frequently experiences congestion dur ing drop*off time. People will park on both
sides of Jackson Avenue, which leaves little room for  through traffic or parents exiting. Given the
timing, parents are usually in a hurry to leave, and  the congestion and resulting frustration can lead to
arguments between parents. Minor fender benders wer e reported as common, and the school’s front
office receives many complaints. Inclement winter we ather can compound the situation causing more
people to drive, slippery road conditions, and tall  snow banks along the side of the road, roadway
width and student access to the school. Several time s in the 2013*2014 school year winter, students
waited inside from 8:10*8:20 to shield them from ver y cold days.
In contrast, drop*off at the Sagamore Street entran ce is not perceived as a problem. The roadway is
wider and longer, giving cars more room to maneuver.  Parents are also less likely to wait for the older
children, which reduces congestion. Given the lack o f concern over the Sagamore entrance,
mitigation measures focus on the Jackson Avenue circ ulation and congestion through the Jackson
Avenue / Sagamore Street intersection.
PICK/UP PROCEDURES
Pick*up procedures differ in that many parents arri ve early, park, and wait for their children. Students
also may wait for their parents outside the school  until their parent arrives. They cannot leave the
school until they see their parent. Kindergarten st udents are dismissed at 2:40 and then the remainder
of the students are dismissed at 2:45. Like drop*of f, grades three and four are staged on Sagamore
Street while the lower grades are staged on Jackson  Avenue.
Generally, pick*up is more orderly than drop*off be cause some parents park well before their
children are dismissed. Some parents will also park  on streets not immediately adjacent to the school
and walk to the school entrance to retrieve their ch ild. Parents and children also tend to congregate
on the sidewalk after school is dismissed, and this  mass of people can create an obstacle for children
on bicycles, scooters, and skateboards, particularl y for inexperienced riders. On days where more
parents drive, such as rainy days, the congestion is  more significant and causes unsafe situations.
Similar to drop*off, cones are placed along Jackson  Avenue and Sagamore Street to discourage
parking.
CROSSING GUARDS
To assist the students in travelling to and from sc hool safely, a crossing guard is located at each of
three intersections:
·  Jackson Avenue and Sagamore Street (All*way stop con trolled)
·   Jackson Avenue and Ridge Street (Signalized)
·   Sanford Street and Ridge Street (Signalized)
The crossing guards are part*time employees of the  Glens Falls Police Department whose main
responsibility is to ensure that students cross the  street safely. A traffic officer will work with crossing
Final Report Adirondack / Glens Falls Transportation Council
       Jackson Heights Elementary School Transportation study 
6 October 3, 2014
guards when they start until they are comfortable with their duties. At unsignalized intersections, a
guard is instructed to stop all traffic to allow a  pedestrian to safely navigate the intersection.
Crossing guard procedures were observed at the Jacks on/Sagamore intersection during the site visit.
When a pedestrian approached the intersection, the  crossing guard would walk to the center of the
intersection and stop all traffic, including vehicle s that would not be in conflict with the pedestrian ,
then motion the pedestrian to cross the street.
Stopping all traffic prevents turning vehicles from b eing in conflict with pedestrians crossing the
street. However, it also stops some through movements  unnecessarily and contributes to queuing at
the approaches. Although observed delays were shorte r than is typically deemed a problem, drivers
became frustrated at not being allowed to proceed w hen they perceived that there was no conflict.
Traffic was also lighter than normal on the day of  the site visit due to the large number of students
walking and biking. The long crossing distances com pound this problem by increasing wait time. In
some cases, drivers proceeded through the intersecti on despite the presence of the crossing guard.
This situation put the crossing guard at risk of co llision and increased the likelihood of unintended
vehicle*pedestrian conflict, particularly for the el ementary school age children who may not be aware
of the potential danger of the intersections.
1 . 2     |     P U R P O S E   A N D   N E E D
The purpose of this study is to develop short term a nd long*term recommendations to improve the
safety and use of Jackson Avenue in front of Jackso n Heights Elementary School and the Jackson
Avenue/Sagamore Street intersection during drop*off  and pick*up times at the elementary school.
The need for this study is demonstrated by the cong estion and unsafe conditions in the study area.
Specifically:
·  Arguments and fender benders between parents droppi ng off and picking up their children
are common in the study area.
·   Driver frustration is common and frustrated drivers a re more likely to engage in unsafe
behaviors.
·   Elementary school students are less aware their sur roundings than older students or adults
and therefore more likely to unknowingly place them selves in conflict with vehicular traffic.
·   A car hit a student on a bicycle close to the study  area.
·   Congestion during peak times leaves inadequate space  for emergency vehicles to park and
maneuver in front of the school.
·   Snow events may result in unplowed sidewalks and sno wbanks in pedestrian paths, resulting
in greater potential for pedestrian*vehicle conflict , particularly in the morning.
These conditions present a clear danger to roadway  users, both pedestrians, cyclists, and drivers.
It should be noted that the peak pick*up and drop*o ff periods are short, traffic volumes are low, and
the traffic delay and congestion exhibited at the s chool are acceptable according to industry
standards. Under similar motorist delay circumstanc es in commercial areas or along busy roadways,
an intersection would most likely not exhibit unsaf e conditions. It is likely the impatience of the road
users, or at least some of the road users, that are  causing this danger. By increasing the perception  of
7
acceptable delay and the time required to drop off
and pick up their children, the safety issues may
be resolved.
Unfortunately, appealing to poorly behaving drivers i s rarely a viable mitigation strategy. This report
will focus on two areas with the goal of improving s afety. First, we look to minimize the time drivers
and pedestrians spend in conflict points, and, idea lly, remove conflicts. Second, we explore ways to
reduce the congestion and increase the efficiency o f the intersection, thereby reducing frustration
and reducing dangerous behavior. Some strategies wor k towards both of these goals.
2 . 0       T R A F F I C   O B S E R V A T I O N S
This analysis examines turning movements at the intersection of Jackson Avenue and Sagamore
Street on Wednesday, May 14, 2014 during the mornin g drop*off and afternoon pick*up times as well
as roadway volumes and vehicle speeds on Sanford Stre et and Ridge Street.
2 . 1     |     T U R N I N G   M O V E M E N T S   A N D   P E D E S T R I A N   V O L U M E S
RSG performed turning movement and pedestrian crossi ngs counts from 7:40*8:40 AM and 2:15*
3:15 PM to capture traffic patterns while students  were entering and leaving the school. Data was
recorded in five*minute increments to capture the sh ort peak related to school opening and closing.
The weather was clear and warm, which likely encour aged children to walk or ride their bicycles to
school. On cold, snowy, or rainy days, there are li kely more vehicles present and fewer, if any, people
commuting on foot and bicycle. Figure 8 shows the o bserved morning and afternoon turning
movement and pedestrian counts.
FIGURE 6: MORNING AND AFTERNOON TURNING MOVEMENT AN D PEDESTRIAN COUNTS AT THE
INTERSECTION OF JACKSON AVENUE AND SAGAMORE STREET 
In the morning, half the vehicle traffic is traveling  northbound on Sagamore and half of that
continues north on Sagamore. The rest of the traffi c is approximately evenly distributes between the
other three approaches.
Pedestrians crossing a street are shown in a box be hind the turning movements. Bicycles riding on
the sidewalk are included in these numbers. The maj ority of pedestrians (103, including 14 bicycles)
cross Jackson to the east of the intersection while  equal numbers (15 at each crossing) cross
Sagamore north and south of the intersection. This  pattern indicates that the majority of pedestrian
are traveling northbound on the sidewalk adjacent to  Sagamore on their way to and from the school.
In most cases, an adult was observed walking with a  child or group of children to the school and
then the same adult was observed walking in the oppo site direction alone after dropping the child
Final Report Adirondack / Glens Falls Transportation Council
       Jackson Heights Elementary School Transportation study 
8 October 3, 2014
off. In this case, the adult was double counted, i.e. counted crossing the street first with the child and
then again without the child.
Only three bicycles were observed riding on the stre et during this period.
The afternoon vehicle traffic exhibits similar trend s to the morning with the majority of vehicles
traveling northbound on Sagamore and the remainder o f the traffic approximately evenly distributed
between the other three approaches. Overall, vehicle  volumes are slightly lower in the afternoon than
in the morning.
Similar to the morning, the majority of pedestrians  (102, including 3 bicycles) cross Jackson to the
east of the intersection. However, a large number of  pedestrians (57) also cross Sagamore to the
north of the intersection, while fewer (12) cross S agamore south of the intersection. These numbers
are consistent with observations of parents parking  on Jackson west of the intersection and
Sagamore south of the intersection, then walking to  the school to pick up their child.
Five bicycles were observed riding on the street duri ng this period.
2 . 2     |     S C H O O L   P E A K   T R A F F I C   V O L U M E S
Figure 7 and Figure 8 show the number of vehicles an d pedestrians utilizing the intersection every
five minutes. A clear peak in pedestrian volumes is  seen between 8:15 and 8:20 AM when the school
begins to let children enter.  Vehicular traffic al so peaks at 8:20, although the trend is less
pronounced.  In the afternoon, a clear peak in pede strian traffic is observed at 2:45, which is when
the majority of children are let out of school. How ever, vehicle traffic is largely constant throughout
this period. The lack of a spike in vehicular traffi c is likely due to some parents using the intersect ion
well before school lets out and then parking until  they see their child. Others will park before the
intersection and walk to the school to pick up thei r child or not drive at all, thereby avoiding the
intersection. Inclement weather may increase the nu mber of parents driving to pick up their child,
which could create a spike around 2:40*2:45.
FIGURE 7: NUMBER OF VEHICLES AND PEDESTRIANS UTILIZ ING THE JACKSON/SAGAMORE
INTERSECTION EVERY FIVE MINUTES DURING THE MORNING  DROP/OFF PERIOD
9
FIGURE 8: NUMBER OF VEHICLES AND PEDESTRIANS UTILIZ
ING THE JACKSON/SAGAMORE
INTERSECTION EVERY FIVE MINUTES DURING THE AFTERNOO N PICK/UP PERIOD 
3 . 0       S A F E T Y   A N A L Y S I S
3 . 1     |     H I S T O R I C A L   C R A S H   D A T A
The Adirondack/Glens Falls Transportation
Council obtained three years of reported crash
data from October 2010 to September 2013,
illustrated in Figure 9. Note that the symbol at
the Sagamore/Sanford intersection represents
two crashes: one vehicle/vehicle collision and
one vehicle/bicycle collision. One collision
occurred at all other symbols.
Figure 9 only includes crashes that were
reported to and recorded by the Glens Falls
Police Department. As such, minor collisions
not reported to the police or collisions
involving small dollar amounts may not be
represented.
3 . 2     |     A N E C D O T A L   C R A S H E S
While no records were available regarding minor collisions, stakeholders noted that a
large number of crashes have occurred on
Jackson Avenue near the school. These are likely low  speed collisions associated with vehicles
arriving or departing the school, so damage would be  minor. However, the existence of these
collisions shows that congestion is a problem in th e area and that some parents are not paying
FIGURE 9: COLLISION LOCATIONS
Final Report Adirondack / Glens Falls Transportation Council
       Jackson Heights Elementary School Transportation study 
10 October 3, 2014
adequate attention to their surroundings as they enter or exit the school. This situation is particularly
dangerous in the presence of young children who may  be less observant of traffic. Even at low
speeds, a vehicle collision with a child could cause  significant injuries.
4 . 0       C O N G E S T I O N   M I T I G A T I O N   S T R A T E G I E S
The primary issues that have arisen out of the study  are summarized below:
·   Congestion during pick*up and drop*off cause to arg uments and fender benders
·   Driver frustration is common and can lead to unsafe  behaviors.
·   Vehicles entering and exiting the school area may c onflict with the children also occupying
that space.
·   Congestion and queuing seem excessive for the amount  of traffic present in the study area
·   Congestion during peak times leaves inadequate space  for emergency vehicles to park and
maneuver in front of the school.
The following sections discuss potential strategies  that may be employed to address these issues.
4 . 1     |     O N E / W A Y   J A C K S O N   A V E N U E
The Jackson Heights Parent Teacher Association (PTA ) requested that this study consider a one*way
Jackson Avenue. This realignment has a number of adva ntages:
·   Simplifies driving on Jackson Avenue and turning movem ents at the intersection
·   Prevents vehicles from attempting to turn around on J ackson Avenue
·   Unused travel lane can be used for pick*up and drop* off
·   Reduces the number of children crossing the Jackson  Avenue
·   Emergency vehicles will have an easier time navigating  the street
It is suggested that Jackson Avenue be made one*way
westbound from Mauro Street to the intersection wit h
Sagamore Street. Cars will drive on the same side of  the street
as the school making drop*off and pick*up easier. I f there is
inadequate space for arriving vehicles, they will spi ll back into
Mauro Street rather than the Jackson*Sagamore inter section.
Any proposed changes to the circulation along Jacks on Avenue
should be reviewed and approved by the appropriate em ergency
response personnel.
SHORT/TERM
A one*way Jackson Avenue can be created by placing a  temporary barrier such as the one shown in
Figure 10 at the entrance to the eastbound lane of  Jackson Avenue. It should be placed such that
drivers exiting Jackson Avenue will see pedestrians w alking in the crosswalk. A Do Not Enter sign
should be placed in front of the barrier to instruc t drivers not enter there. Additionally, a sign telling
drivers to enter at Mauro Street would be useful. Id eally, parents should be notified of this change
before the start of the school year to minimize con fusion when school opens. This barrier should be
FIGURE 10: COLLAPSIBLE
TEMPORARY BARRIER
11
removed at the end of the drop*off and pick*up perio
ds to allow two*way traffic on Jackson Avenue
at off*peak times.
With Jackson Avenue operating as one*way, the southe rn side of the street could be designated for
through traffic while the northern side serves as a  drop*off and pick*up point for parents. This lane
use will enable through traffic to avoid the school  traffic, but it will only be effective if school traffic
leaves after dropping off or picking up a child. Par ents remaining parked until their child enters the
school will prevent the queue of school traffic from  advancing and defeat the purpose of the two
lanes. Lane separation may be accomplished with con es.
LONG/TERM
Setting up and breaking down the signage required for a one*way Jackson Avenue everyday may
become too burdensome for school staff, and a perma nent one*way Jackson Avenue could be
implemented. Simple “Do Not Enter” LED signs may be  activated during peak periods, or a more
permanent restriping of the roadway with curb bulb  outs at the exit onto Sagamore Street may be
appropriate. This change could have effects beyond s chool operations and an engineering study
would be required to determine costs and benefits a ssociated with making Jackson Avenue one*way.
4 . 2     |     S H O R T E N   C R O S S I N G   D I S T A N C E S   A T   J A C K S O N   A N D   S A G A M O R E
SHORT/TERM
A barrier at the entrance to Jackson will allow pedestrians to cross half of Jackson Avenue before
they are in conflict with vehicles, which will reduc e crossing times at the most utilized crosswalk of
the intersection. Shortened crossing times in conju nction with modified crossing guard procedures
that allow non*conflicting traffic to proceed (see  below) will significantly reduce congestion at the
Sagamore*Jackson intersection.
The north crossing on Sagamore Street is the longes t at the intersections and is heavily utilized
during pick*up. Shortening that crossing distance i s also desirable, but the offset intersection
provides no short*term mean
for doing so. Any attempt to
square off the intersection by
reducing the radius of the
northeast corner would likely
restrict vehicles turning
westbound*right out of
Jackson Avenue.
LONG/TERM
Bulb*outs on the northeast
and northwest corners of the
intersection would significantly
reduce the crossing distance,
illustrated in Figure 11. The
FIGURE 11: LONG/TERM CROSSING DISTANCE
REDUCTION
Final Report Adirondack / Glens Falls Transportation Council
       Jackson Heights Elementary School Transportation study 
12 October 3, 2014
northeast corner currently consists of a wide turn that causes the two longest crossing distances at
the intersection. Extending the sidewalk into the i ntersections also allows parents and children to
congregate on the corner without blocking sidewalk  traffic. Finally, this layout reduces the amount of
lane width available to vehicles, which will have a tr affic calming effect. However, this layout will also
likely restrict commercial truck and fire truck man euverability to turn in some directions and an
engineering study will be required to determine the  most appropriate design.
Combined with a permanent one*way circulation of Ja ckson Avenue, a bulb out on the southeast
corner of the intersection could further reduce the  crossing distance.
4 . 3     |     M O D I F Y   C R O S S I N G   G U A R D   P R O C E D U R E S
The current procedure of stopping all traffic when  a pedestrian comes to a crosswalk would provide
maximum safety to the pedestrian if drivers consiste ntly followed the crossing guard’s directions.
However, there is potential for unforeseen vehicle*pe destrian conflicts when a driver fails to yield to
the crossing guard. It also creates extra delay for  vehicles and contributes to driver frustration. An
alternative method of crossing pedestrians that woul d help alleviate some congestion without
compromising pedestrian safety is outlined below.
Typically, at a four*way stop controlled  intersection, drivers will take turns proceeding
through the intersection based on the order of
arrival. Pedestrians could be crossed in a way
that minimizes conflict with vehicle procession
order. For example, if a northbound through
movement is about to proceed through the
intersection, the guard could choose to cross
pedestrians on Jackson Avenue (north*south)
but hold pedestrians on Sagamore Street (east*
west). Alternatively, the guard could choose to  stop all traffic if she feels that is warranted in
particular situation.
When crossing pedestrians along a single leg, the g uard should stand in the middle of the crosswalk
with her “STOP” paddle raised when pedestrians are  crossing. This will provide an additional visual
clue to drivers that pedestrians are present. Standi ng on the crosswalk that is currently being utilized
will allow other movements to proceed normally. Pede strians should only cross when directed to do
so by the crossing guard. The guard will need to mo ve around the intersection at times to be in the
correct place as pedestrians approach.
An important additional step will be to reeducate s tudents and parents to pay attention to the
crossing guard’s directions. Currently, pedestrians  do not need to wait when they approach the
intersection. They will need to learn to watch the  guard and wait for a signal to cross. It may be best
to start this new option at the beginning of the sc hool year so that reeducation is not attempting to
overcome any ingrained habits. The school should sen d a letter to parents alerting them of this
change in the summer and again close to the start o f the school year.
FIGURE 12: CROSSING GUARD IN CROSSWALK
13
Further details about crossing procedures may be fo
und in the Safe Routes to School “Crossing
Guard Guidelines” and the AAA “School Safety Patrol  Operations Manual” in the Appendix.
4 . 4     |     R E D U C E   P A R E N T S   P A R K I N G   O N   J A C K S O N   A V E N U E   A T   P E A K   T I M E S
Much of the congestion along Jackson Avenue results from parents remaining parked until their child
enters the school building. The school policy of no t being responsible for the students until they are
inside while allowing parents to drop off their chi ldren before the school is open creates a
responsibility for parents to remain in view of thei r children and therefore parked until 8:20. There
are two approaches to addressing this issue: provide  more parking by either spreading the staging
area out or by building an off*site lot, or changin g the school policy to receive the children as they
arrive prior to 8:20.
SPREAD OUT THE STAGING AREAS
Currently, two grades utilize entrance C to the bui lding, and three grades utilize entrance A, leaving
an unused entrance at B. It is suggested that Secon d Grade stage may use this entrance, spreading out
the drop*off and pick*up staging areas along Sagamo re Street, which has been noted as having excess
capacity.
DESIGNATE A SUPERVISED STAGING AREA FOR BEFORE SCHO OL OPENS
If the school could modify the policy on student arrival and accept children prior to the school day,
parents would not need to remain parked. Children c ould enter the school at their current entrances
and proceed to the back recess area, or wait inside  during inclement weather events in the cafeteria or
gymnasium.
In the long*term, the school could build a new park ing lot on the northern edge of the property and
use this as new drop*off area. Illustrated in Figur e 13, children would exit the vehicle in the eastern
circular turn around and drop off area. The area to  the east this new circulating lot could be fenced
off, which would provide children with a safe, enclo sed area to run and play before school started. 
FIGURE 13: NEW PARKING AND DROP OFF AREA NORTH OF THE SCHOOL
Final Report Adirondack / Glens Falls Transportation Council
       Jackson Heights Elementary School Transportation study 
14 October 3, 2014
The proposed lot could also provide approximately 20 new parking spaces and provide truck access
to the rear of the school. Additional study would b e required to determine the exact dimension of the
new lot and how best to handle truck traffic.
COORDINATE SIGNING
Drop*off and pick*up locations should be clearly ma rked. Signs that disallow stopping or standing
should not be used in pick*up locations. Although s topping or standing can be interpreted as
different from dropping off or picking up, it is be st to be unambiguous with sign wording. A sign
directing vehicles to pull forwards should be instal led along Jackson Avenue to encourage drivers
pull as far forward as possible when dropping*off o r picking*up children.
4 . 5     |     S N O W   R E M O V A L   A N D   S T O R A G E   P O L I C E S
Snow on Jackson Avenue shoulders reduces capacity an d can block emergency vehicle access. The
school should work with the City department respons ible for plowing to prioritize Jackson Avenue
roadway and sidewalk plowing during the school year  and ensure that the street if fully cleared of
snow prior to school. Snow can be stored in the spa ces on the corner of Jackson Avenue and Mauro
Street.
4 . 6     |     E X P A N D   A C T I V E   T R A N S P O R T A T I O N   T O / F R O M   S C H O O L
Increasing the number of students that utilize active transportation such as walking or biking as their
primary transportation method to school will decrea se the number of vehicles accessing the campus,
thereby reducing congestion and queuing. Additional  benefits to active commuting include:
·   Increased levels of physical activity,
·   Improved alertness,
·   Heightened self*image and independence,
·   Contribution to healthy social and emotional develop ment, and
·   Increased likelihood of future active lifestyles.
As witnessed during the site visit, Jackson Heights  already has a significant number of students and
parents that walk to school. To increase the mode s hare of active transportation, the following
actions are recommended:
·  Close any remaining sidewalk gaps, particularly alo ng Mauro Avenue.
·   Develop a Safe Route to School plan to ensure that s afe pedestrian routes exist and are
maintained. Share the plan with parents to encourag e them to use safe routes.
·   Educate parents on the health, lifestyle, and educa tional benefits of biking and walking to
school; encourage students to walk or bike to schoo l on their own.
·   Educate parents on the reality of safety risks on w alking or biking to school, and compare to
the generally higher risk of driving.
·   Conduct a second “Bike Rodeo” earlier in the school  year to give fourth graders a refresher
on bicycle safety, and provide additional opportunit ies for third graders to bike to school.
·   Encourage the formation of “walking school busses”  where a group of students walk
together. Walking school busses increase student sa fety while reducing the amount of time
required by parents. See the appendix for additiona l information on walking school busses.
15
4 . 7     |     E N C O U R A G E   C A R P O O L I N G
Carpooling will reduce the number of vehicles access
ing the campus and reduce the time required of
parents. The school should try to connect parents i nterested in carpooling who live close to each
other. Implementing a staging area for before schoo l starts will also allow parents of children in
different grades to share carpooling duties.
4 . 8     |     S U R V E Y   P A R E N T S ’   R E S I S T A N C E   T O   A C T I V E   T R A N S P O R T A T I O N   A N D
C A R P O O L I N G
The Glens Falls School District and Adirondack / Gl ens Falls Transportation Council conducted
studies at Abraham Wing Elementary School and Big C ross Elementary School in 2006 and 2008 to
understand barriers to active transportation modes.  A survey of parents’ attitudes will help the school
respond directly to parents’ concerns and stimulate  conversation between parents.
Final Report Adirondack / Glens Falls Transportation Council
       Jackson Heights Elementary School Transportation study 
16 October 3, 2014
5 . 0       I M P L E M E N T A T I O N   M A T R I X
The implementation task schedule for the proposed mitigation strategies follows below:
5 . 1     |     S H O R T / T E R M   I M P R O V E M E N T S
Proposal  Description and Responsible Party (RP)  App roximate Cost
One*Way Jackson Avenue  Set up temporary barrier and signage at the
entrance to Jackson Avenue
RP: School District  $2,000 for
equipment; daily staff
maintenance
Shorten Crossing Distances  Use the temporary barrie
r
RP: School District, Grossing Guard  Accomplished with
one*way Jackson Ave
Modify Crossing Guard
Procedures  Minimize the conflict between vehicles and
crossing pedestrians
RP: School District, Grossing Guard, Glens
Falls Police Department  Police Department
training
Coordinate Signing  Update signing to have unified me
ssage
RP: School District, DPW  $200 / sign,
total of $2,000
Spread Out Morning
Staging Area
Line up second graders at entrance C
RP: School District  Minimal; notice to
parents
Designate Supervised
Staging Area
Allow students to wait in gym, cafeteria, or
classroom rather than outside in the morning
RP: School District, PTA  Varies depending on
available staff
resources and
contracts
Snow Removal and Storage  Designate a snow storage ar ea and completely
plow Jackson Avenue
RP: DPW, School District  None additional;
snow removal
currently occurs
Expand Active
Transportation  Develop Safe Routes to Schools Plan, Form
walking school busses
RP: School District, PTA  Minimal; educational
/ promotional
materials
Encourage Carpooling  Develop a portal to connect par
ents
interested in carpooling
RP: School District, PTA, DPW  Minimal; educational
/ promotional
materials
17
5 . 2     |     L O N G / T E R M   I M P R O V E M E N T S
Proposal  Description and Responsible Party (RP)  App
roximate Cost
One*Way Jackson Avenue
and / or Shorten Crossing
Distances Perform engineering study, neck down
Jackson Avenue exit with bulb*outs
RP: DPW  $60,000 – 75,000
Designate Supervised
Staging Area / North
Parking Lot
Install a new parking area north of school,
fence off staging area
RP: DPW, School District, PTA  $500,000 * $600,000
Expand Active
Transportation  Develop Safe Routes to Schools Plan, Form
walking school busses
RP: School District, PTA  Minimal; educational
/ promotional
materials
Encourage Carpooling  Develop a portal to connect par
ents
interested in carpooling
RP: School District, PTA, DPW  Minimal; educational
/ promotional
materials
Survey Parents  Determine the resistances to active
transportation
RP: School District  Varies depending on
complexity of survey;
school could
administer for
minimal funds 
5 . 3     |     R E C O M M E N D A T I O N S
Of the short*term proposals, all of them can be imp lemented immediately in the 2014 – 2015 school
year and will likely improve congestion and safety.  Some of the proposals, such as temporary, one*
way closure of Jackson Avenue, may be best approache d as a short term pilot study with parental
feedback. Others, such as encouraging greater active  transportation, conducting a bike rodeo earlier
in the school year, and moving the Second Grade entr ance, can be implemented immediately.
The long*term proposals are also all valid recommend ations. The behavioral surveys and
programmatic modifications to encourage greater wal king and biking should be pursued given their
relatively low initial cost. The bulb*outs and reduc ed crossing distance at the Jackson*Sagamore
intersection will yield the greatest improvement in  pedestrian safety and congestion mitigation. As
part of a comprehensive strategy to encourage walkin g and biking, it is recommended that the School
District and City of Glens Falls collaborate with t he A/GFTC to seek funding for the reduced
crossing widths at the Jackson*Sagamore intersectio n, perhaps in conjunction with new sidewalk
construction along Mauro Avenue.
A P P E N D I X   A .   S A F E   R O U T E S   T O   S C H O O L :   C R O S S I N G
G U A R D   G U I D E L I N E S
Adult School
Crossing Guard  Guidelines
Prepared  by  the  National  Center  for  Safe  Routes  to  School  and  the  Pedestrian  and  Bicycle  Information  Center,  both  part  of  the
University of North Carolina Highway Safety Research Center, with funding from the National Highway Traffic Safety Administration
Safe Routes
National Center for Safe Routes to School
Safely Crossing the Street � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 1
Role of the Adult School Crossing Guard
 � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 2
Elements of a Crossing Guard Program
 � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 3
Identifying the Locations Where Adult School Crossing Guards are Needed
  � � � � � � � � � � � � � � � � � � � 3
Hiring and Training Adult School Crossing Guards
  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6
Uniform and Equipment for Adult School Crossing Guards
 � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7
Funding the Adult School Crossing Guard Program
  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 8
Crossing Procedures for a Variety of Situations
 � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 9
An Unsignalized Crosswalk
  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10
A Signalized Crosswalk
  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 11
When Two or More Adult School Crossing Guards are Needed
  � � � � � � � � � � � � � � � � � � � � � � � � � � � 12
When an Emergency Situation Arises
 � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 13
Resources
  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 14
Table of Contents
Safely Crossing the Street
Adult School Crossing Guard Guidelines v 1
Adult school crossing guards play an important role in
the lives of children who walk or bicycle to school � They
help children safely cross the street at key locations � They
also  remind  drivers  of  the  presence  of  pedestrians �  The
presence of adult crossing guards can lead to more parents
feeling comfortable about their children walking or bicy –
cling to school� While the primar y role of an adult school
crossing guard is to guide children safely across the street,
children also remain responsible for their own safety � In
this  manner,  a  guard  plays  another  key  function–a  role
model  helping  children  develop  the  skills  necessar y  to
cross streets safely at all times�
The  design  and  implementation  of  an  adult  school
crossing  guard  program  is  largely  the  decision  of  local
communities�  Some  federal  guidance  exists  and  there
are some state and local requirements pertaining to the
operation  of  guard  programs,  but  these  var y  across  the
countr y �  State  or  local  law  enforcement,  education  or
transportation  agencies  can  provide  infor mation  on
state and local requirements �
Ideally,  the  development  of  an  adult  school  crossing
guard program should involve a communit y partnership
that includes the expertise of law enforcement agencies,
traf fic engineer ing or planning departments and school
systems� Working together with parents, this lead orga-
nization  or  group  identifies  the  locations  where  adult
school  crossing  guards  are  needed  and  the  appropr iate
number  of  guards  for  each  location �  The  group  estab-
lishes  crossing  procedures  for  a  variety  of  traffic  situa –
tions  as  well  as  hires,  trains  and  equips  the  guards  and
secures long-term funding for the program �
This  document  describes  federal  standards  and  recom –
mendations for adult school crossing guard practices and
provides  examples  of  how  some  states  and  communities
address these issues �
The presence of adult crossing
guards can lead to more
parents feeling comfortable
about their children walking
or bicycling to school.
Adult School Crossing Guard Guidelines v 2
The Role of the Adult School Crossing Guard
The primar y responsibility of an adult school crossing
guard  is  to  help  children  safely  cross  the  street  as  they
walk or bicycle to and from school �
A well-trained adult school crossing guard can help to ac –
complish the following goals:
•	 Discourage	 children	from	behaving	 unsafely	near
traffic, such as darting into the street without look –
ing  or  crossing  against  a  traffic  signal�  A  guard  can
encourage  safe  behavior  by  all  pedestrians  at  the
school crossing�
•	 Use	existing	 gaps	in	traffic	 to	help	 students	 cross
safely� When the natural traffic flow does not allow
enough  time  for  children  to  safely  cross  a  street,  a
guard  may  need  to  create  gaps  by  stopping  traffic
temporarily � The guard stops traffic with hand sig-
nals  or  a  STOP  paddle,  then  verbally  directs  chil –
dren  to  cross  the  street�  A  guard  is  always  the  first
person  in  the  street  and  the  last  person  out  of  the
street�
•	 Alert	 motorists	 that	pedestrians	 are	in	the	 process	 of
using the school crossing �
•	 Observe	and	report	 any	incidents	 or	conditions	 that
present a potential safety hazard to the school chil –
dren or the guard�
An  adult  school  crossing  guard  should  not  direct  traffic
unless specifically trained as a traffic control officer �
Wilmington, DE
Ad u lt S c h o o l C r o s s i n g G u a r d s a r e Eye s
on the Street for:
•	 Unsafe	driver	behaviors
•	 Unsafe	pedestrian	behaviors
•	 Unlawful	parking
•	 Construction	interfering	with	safe	crossing
•	 Unsafe	street	conditions
•	 Damaged	signs
•	 Poor	visibility
•	 Suspicious	activity
•	 Improper	or	lack	 of	safety	 belt	or	bicycle	 hel-
met	use
Adult School Crossing Guard Guidelines v 3
Elements of an Adult School Crossing
Guard Program
Bringing together the right members of the community
is the first step in creating a successful adult school cross –
ing guard program� The school administration, teachers,
local traffic engineers, law enforcement officers and par –
ents  are  among  the  partners  that  bring  information  and
expertise to the process and make the steps in setting up
an adult school crossing guard program an easier process
to  manage �  A  local  committee  consisting  of  this  group
along  with  other  interested  members  of  the  community
should be established to oversee an adult school crossing
guard program �
The  adult  school  crossing  guard  lead  organization  is  re –
sponsible for:
•	 identifying	 locations	where	guards	 are	needed,	 the
number of guards and proper signage for each loca –
tion, and the time period for crossings;
•	 hiring	and	training	guards	in	their	responsibilities;
•	 providing	 uniforms	and	equipment	 to	help	 guards
effectively perform their duties; and
•	 securing	funds	to	manage	the	program.
Brichta	Elementary	School,	Tucson,	AZ
MUTCD Provides National Guidance
The	 Manual	 on	Uniform	 Traffic	Control	 Devices
2003	(MUTCD)	 contains	national	standards	 for	the
installation	 and	maintenance	 of	traffic	 control	 de-
vices	and	is	published	 by	the	 Federal	 Highway	 Ad-
ministration	 under	the	Code	 of	Federal	 Regulation.
Some	MUTCD	 statements	 are	considered	 manda-
tory,	while	 others	 are	recommended	 practices,	per-
missive	practices,	 or	simply	 statements	 of	support.
Part	 7	of	 the	 MUTCD	 addresses	 Traffic	Controls	 for
School	Areas	(See	Resources)
Adult School Crossing Guard Guidelines v 4
Identifying the Locations Where Adult School Crossing Guards are Needed
No  absolute  national  criteria  exist  for  identifying  which  street  crossings  in  a  community  require  an  adult  school
crossing	guard.	The	Manual	 on	Uniform	 Traffic	Control	 Devices	(MUTCD)	 provides	some	general	 federal	guidance
on how to determine the need for a guard at a particular location � Some states and local governments provide fur-
ther guidance or recommendations, but the conditions under which a guard is assigned to a particular location var y
around the countr y � The local lead organization decides the selection criteria by which adult school crossing guards
are assigned to crossings � Location decisions reflect relevant federal, state and local policies and funding issues, and are
tailored to the individual conditions and needs of a community �
T he loca l lead org a n i z at ion ident i fie s locat ion s for g u a rd s
by establishing criteria and gathering information to help
them  determine  the  need�  Adult  school  crossing  guards
shou ld be a ssig ned to school crossi ng s on ly a f ter the need
is  established�  Consistently  applied  local  cr iter ia  al low  a
community to provide guard service where schools need
them the most � No set of guidelines, however, can cover
all the unique conditions that may exist � There are times
when  traffic  engineering  judgment  is  needed  to  deter –
m ine  when  and  where  an  adult  school  crossing  g uard
should be used �
Information to consider when identifying guard placement
includes:
The age of the students who are crossing.
General ly, younger children need more assistance than older
children  because  they  have  a  more  difficult  time  judging
the  speed  and  distance  of  approaching  vehicles  and  may  be
tempted to cross during an unsafe gap �
The width of the street and the number of lanes of
traffic students must cross.
Wide streets with multiple lanes of traffic typically require
the use of two or more adult school crossing guards �
The sight distance at the crossing.
These conditions are measured from the student’s and driv –
er’s  perspectives  and  for  actual  vehicle  operating  speeds�  Sight  distance  can  be  affected  by  temporar y  obstructions,
such as parked vehicles and piled snow near the crossing�
Safe gaps in traffic.
Are the gaps long enough and frequent enough to allow safe crossing opportunities? The ITE “School Trip Safet y
Program	Guidelines” 	(See 	Resources) 	states 	that 	on 	the 	average, 	at 	least 	one 	adequate 	gap 	should 	occur 	each 	minute
to allow for children to cross without undue delay or risk � However, other factors, such as volume of child pedestri-
ans or pedestrian groups should also be considered when determining the need for adult school crossing guards or
Defining “A Safe Gap in Traffic”
The	 MUTCD	 2003	Section	 7E.02	states	 that	adult
school	 crossing	 guards	“may	be	used	 to	provide
gaps	 in	traffic	 at	a	school	 crossing	 where	an	engi-
neering	 study	has	shown	 that	adequate	 gaps	need
to	be	 created	 and	where	 authorized	 by	law.”	 An
acceptable	 gap	may	 be	defined	 as	the	 minimum
time	 between	 vehicles	that	85	percent	 of	all	 groups
of	 pedestrians	 waiting	to	cross	 a	street	 will	accept
as	adequate	 to	cross	 the	street,	 according	 to	the
Institute	 of	Transportation	 Engineer’s	“School	Trip
Safety	Program	Guidelines.”
If	there	 is	at	 least	 one	safe	 gap	per	minute	 of	cross-
ing	 time,	 there	 may	be	no	 need	 for	any	 special	 traf-
fic	controls.	 If,	however,	 there	is	not	 at	least	 one
safe	gap	per	minute,	 officials	should	consider	 using
an	adult	 crossing	 guard	or	traffic	 signal	to	create
safe	gaps.
In	practice,	 this	analysis	 is	time-consuming	 to	cal-
culate 	and 	may 	discourage 	agencies 	from 	attempt-
ing 	such 	an 	evaluation. 	Traffic 	speed, 	width 	of 	the
street	 and	the	age	 of	the	 children	 are	also	 important
considerations 	in 	determining 	if 	a 	crossing 	location
will	benefit	from	an	adult	school	crossing	guard.
Adult School Crossing Guard Guidelines v 5
other traffic control� If traffic volumes during crossing hours do not correspond to enough safe gaps, some method
to interrupt traffic should be considered, such as a crossing guard or traffic signal �
Presence of traffic control devices, including traffic
signals, signs and pavement.
If present, are the traffic controls sufficient? For example, a
signalized  intersection  at  a  school  crossing  location  should
h ave 	WA L K / D ON ’ T 	WA L K 	s i g n a l s , 	a n d 	a 	p e d e s t r i a n 	pu s h
button may also be appropriate � Guards and students should
be  properly  trained  on  traffic  signals  relative  to  safe  street
crossings�
The speed of vehicles at the crossing.
Vehicles that travel faster require greater stopping distanc –
es, and younger children have more difficulty than adults
judging the speed of a fast-approaching vehicle �
Volumes of traffic and pedestrians.
Local transportation planning or engineering departments
can provide or help collect these data� Vehicle counts may
be readily available, but pedestrian counts will likely need
to  be  made  during  this  process�  The  number  of  students
California Criteria for the Placement
of Adult School Crossing Guards
The	 State	 of	California	 provides	criteria	for	the	 place-
ment	 of	adult	 school	 crossing	 guards	in	the	 MUTCD
2003,	California	 Supplement.	 Adult	school	 cross-
ing	guards 	normally 	are 	assigned 	where 	at 	least 	40
school 	pedestrians 	over 	the 	course 	of 	two 	hours 	each
day	 cross	 a	public	 highway	 on	the	 way	 to	or	 from
school.	 Guards	 also	should	 be	considered	 when	spe-
cial	situations	 make	it	necessary	 to	assist	 elementary
school	pedestrians	in	crossing	the	street.
In	some	 cases,	 a	change	 in	the	 school	 crossing	 loca-
tion	is 	underway, 	but 	prevailing 	conditions 	require
crossing	 supervision	 until	the	change	 is	completed,
so	a 	guard 	should 	be 	considered. 	Additional 	criteria
are	 provided	 for	specific	 situations,	 including	un-
controlled	 crossings,	stop	sign-controlled	 crossings
and	traffic 	signal-controlled 	crossings. 	The 	criteria
are 	based 	on 	vehicular 	traffic 	volume, 	vehicle 	speed
and	the	number	of	vehicular	turning	movements.
Arizona Requirements for the Placement
of Adult School Crossing Guards
Arizona	 State	Law	(ARS	 Section	 28-797-D)	 man-
dates	an	adult	 school	 crossing	 guard	at	a	yellow
15	mph 	school 	crosswalk 	if 	the 	school 	crosswalk
is 	not 	adjacent 	to 	the 	school 	site. 	These 	guards 	are
employed	 by	the	 school	 district.	 Adult	school	 cross-
ing	guards	 are	recommended,	 but	not	required,	 by
state 	law 	at 	15 	mph 	school 	zone 	crossings 	that 	are
adjacent 	to 	the 	school 	site. 	These 	guards 	may 	be
either	 employed	 by	the	 school	 district	 or	be	 vol-
unteers,	 who	have	 been	 trained	 and	approved	 by
the	 school	 district.	 (Traffic	Safety	for	School	 Areas
Guidelines, 	ADOT)
The 	City 	of 	Phoenix 	requires 	adult 	school 	crossing
guards	 for	elementary	 school	crossings	 on	busy	 col-
lector	 streets	 and	arterial	 streets.	 In	some	 cases,	 two
guards 	may 	be 	recommended. 	At 	white-painted
crosswalks 	and 	signalized 	crossings, 	guards 	can 	be
recommended	 using	a	method	 based	on	observa-
tion 	and 	engineering 	judgment 	using 	specific 	criteria
such	 as	street	 classification	 and	the	age	 of	students.
Pedestrian Signal Heads
Pedestrian	 signal	heads	 provide	 information	 to	con-
trol	 pedestrian	 traffic.	Chapter	 4E	of	the	 MUTCD
lists	 the	meaning	 of	pedestrian	 signal	indicators.
A	steady	 WALK	(walking	 person)	signal	means
that	a	pedestrian	 facing	the	signal	 may	start	 to
cross	the	street.	 A	flashing	 DON’T	WALK	(upraised
hand)	signal	means	 that	a	pedestrian	 shall	not	start
to	cross	 the	street,	 but	that	 any	pedestrian	 who
has	started	 to	cross	 shall	finish	 crossing.	 A	steady
DON’T	 WALK	(upraised	 hand)	signal	means	 that	a
pedestrian	shall	not	enter	the	street.
Adult School Crossing Guard Guidelines v 6
currently using pedestrian facilities as well as the projected pedestrian demand based on school demographics should
be determined�
The attendance boundary and walk zone for each school.
The  distances  that  walk  zones  extend  from  schools  as  well  as  policies  regarding  the  provision  of  bus  service  differ
among states and communities � Both can impact the number of children walking to school and the routes they take �
The distance the crossing is from a school and the type of adjacent land use.
A crossing in close prox im it y to a school w ithin a residentia l neighborhood may attract more student pedestr ians than,
for example, a crossing located further from a school surrounded by non-residential land uses �
Crash history of the crossing.
The number, type and time of day that each crash occurs at a specific location should be recorded and analyzed �
Hiring and Training Adult School Crossing Guards
The  hiring,  training,  supervising  and  funding  of  adult
school crossing guards is typically the responsibility of lo-
cal  law  enforcement  agencies,  traffic  engineering  depart –
ments, individual schools or school districts�
An adult school crossing guard can be a paid employee or
a  volunteer  member  of  the  community�  Paid  employees
may  be  preferred  because  an  employer  has  the  ability  to
train, evaluate and discipline an employee � Ever y prospec-
t ive  g u a r d  s hou ld  u nd e r g o  a  b a s ic  phy s ic a l  e x a m i n a t ion  a nd
cr im inal background check � A guard should have good vi-
sion, hearing and mobility, be able to stand for long periods
of time outdoors and to communicate well with others �
It  is  critical  that  a  guard  can  communicate  clearly  with
the children he or she supervises at the crossing� If a guard
cannot  adequately  read  or  understand  English,  training
materials  must  be  provided  in  a  language  in  which  the
guard is proficient� Ideally, a guard should have good Eng-
lish language skills �
Adu lt school crossi ng g ua rd t r a i n i ng is a n essent ia l step to
help insure that the guard is performing properly � Train-
ing  should  be  extended  to  substitute  guards  as  well  as
those who supervise the crossing guards � Training meth-
ods include both classroom instruction and field exercises
and should address:
•	 The	basic	traffic	laws	of	the	community.
•	 School	zone	signage	and	pavement	markings.
Training in Florida
The 	State 	of 	Florida’s 	Department 	of 	Transportation
has 	developed 	uniform 	training 	guidelines, 	and 	each
local	 government	 in	Florida	 that	administers	 a	school
crossing 	guard 	program 	is 	required 	to 	provide 	training
for 	its 	guards 	according 	to 	the 	guidelines. 	For 	more
information 	visit 	http://www.dot.state.fl.us /safety /
ped_bike /brochures /pdf/SCG%20Training%20
Guidelines2009.pdf
Training in North Carolina
According	 to	the	 office	 of	the	 North	 Carolina	 At-
to r n ey	G e n e ral, 	s ch o o l	cro s sing 	guards	may	b e	co n-
sidered 	traffic 	control	 officers	when	 proper 	train-
ing 	is 	provided 	as 	specified 	in 	North 	Carolina 	GS
20-114.1, 	the 	law 	that 	addresses 	the 	training 	and
appointment	 of	traffic	 control	 officers.	 In	1998,
The	Nor th 	Carolina 	Depar tment 	of	Transpor tation’s
Division	of 	Bicycle 	and 	Pedestrian 	Transportation
developed	 a	program	 to	train	 the	local	 law	enforce-
ment	 officers	 who	are	responsible	 for	training	 adult
school	crossing	guards	in	their	jurisdictions.
Adult School Crossing Guard Guidelines v 7
•	 Proper	use	and	purpose	of	traffic	signs	and	signals.
•	 Methods	of	signaling	drivers	and	taking	advantage	of	traffic	gaps.
•	 Crossing	procedures	and	ways	to	teach	them	to	children.
•	 Site-specific	traffic 	factors 	and 	potential 	traffic 	hazards.
•	 Professional	 work	responsibilities,	 including	agency	rules	and	regulations,	 who	the	guard’s	 supervisor	 is,	the
proper chain of command and legal aspects of the job �
•	 Proper	attire	and	behavior	 to	remain	 safe	and	to	project	 a	positive	 public	image.	 For	example,	 while	on	the	 job,	 a
guard should not wear clothing that is in poor taste or that promotes alcohol, tobacco or similar products � Also,
a guard should not carr y or use tobacco products or use foul language� Adult school crossing guards project a
positive	public	image	and	serve	 as	a	role	 model	 for	children.	 (For	more	 information	 see	Uniforms	 and	Equip-
ment)
•	 Proper	use	of	safety	equipment.
•	 The	safety	issues	and	limitations	of	children	as	pedestrians.
•	 Procedures	for	crashes	involving	adult	school	crossing	guards	and	children	on	their	way	to	or	from	school.
•	 Emergency	 procedures.	(For	specific	 information	 see	When	 an	emergency	 situation	arises	under	 Crossing	 pro-
cedures)
•	 Protecting 	the 	health 	and 	welfare 	of 	the 	guard 	while 	working, 	including 	topics 	such 	as 	proper 	attire 	to 	increase 	vis-
ibility, the need for hydration, sun protection, bee sting treatment and how to respond to threats from loose dogs �
Uniforms and Equipment for Adult
School Crossing Guards
An adult school crossing guard wears a uniform and uses
equipment  that  is  highly  visible  and  easily  identifiable  by
the general public� This enhanced visibility allows motor-
ists  and  pedestrians  to  see  the  guard  and  the  signal  the
guard presents more clearly �
The	Manual 	on 	Uniform 	Traffic 	Control 	Devices
(MUTCD) 	recommends 	that 	an 	adult 	school 	crossing
guard be uniformed so that street users and pedestrians can
recognize the guard and respond to the guards’ signals � The
guard uniform should be distinctively different from those
worn  by  regular  law  enforcement  officers �  Adult  school
crossing  guards  should  wear  retro-reflective  traffic  vests �
The	MUTCD	 provides	guidelines	 for	such	 high-visibility
retro-reflective safety apparel to be worn by guards �
The 	MUTCD 	recommends 	that 	a 	guard 	use 	a 	STOP 	pad-
dle as the primary hand-signaling device � States and local governments address hand-signaling devices in a variety of
ways � Some jurisdictions require the use of a STOP paddle, others recommend its use, and yet others recommend its use
in	 conjunction	 with	hand-signals.	 If	a	STOP	 paddle	 is	used,	 the	MUTCD	 sets	guidelines	 on	the	 shape,	 size	and	design
National Stop Paddle Requirements
The	MUTCD	 only	recommends	 the	use	 of	a	STOP
paddle.	 If	a	paddle	 is	used,	 the	following	 standard
applies.
The	MUTCD 	states: 	“The 	STOP 	paddle 	shall 	be 	an
octagonal 	shape. 	The 	background 	of 	the 	STOP
face	 shall	 be	red	 with	 at	least	 150	mm	 (6	in)	 capi-
tal	white 	letters 	and 	border. 	The 	paddle 	shall 	be
at 	least 	450 	mm 	(18 	in) 	in 	size 	and 	have 	the 	word
message 	STOP 	on 	both 	sides. 	The 	paddle 	shall
be 	retro-reflectorized 	or 	illuminated 	when 	used
during 	hours 	of 	darkness.” 	Finally, 	the 	MUTCD
provides 	options 	for 	modifications 	to 	the 	STOP
paddle,	 including	 the	addition	 of	flashing	 lights,
to	improve	its	visibility.
Adult School Crossing Guard Guidelines v 8
of  the  paddle�Other  potential  pieces  of  guard  equipment
include gloves, a hat and a whistle � Wearing a hat gives a
guard  a  more  official  appearance  and  can  enhance  his  or
her  visibility,  as  well  as  protect  the  guard  from  the  sun,
cold, and rain� Whistles may help a guard gain the atten-
tion of children at noisy intersections �
If a guard is equipped with two-way radios or cell phones,
they  must  be  used  only  in  emergencies �  A  guard  should
never answer the phone or radio while crossing children �
In  fact,  some  agencies  prohibit  cell  phones  to  avoid  dis-
tractions�
As  the  local  committee  identifies  what  type  of  equipment
to  use,  it  should  also  decide  on  guidelines  that  will  explain
when equipment is considered unsuitable for use� For exam-
ple, a guard should not use old, defaced or worn out STOP
paddles  or  safety  vests  that  are  no  longer  reflective  or  that
have faded �
Funding the Adult School Crossing
Guard Program
Stable and sufficient funding is important to the effective
operation  of  any  adult  school  crossing  guard  program �
Across  the  nation,  a  variety  of  sources  have  been  used�
Communities  have  obtained  financial  resources  through
taxes, local school boards, sheriff, police, public works and
traffic  engineering  departments,  and  through  surcharges
on parking fines� Public and private organizations as well
as Parent-Teacher Associations or Organizations also have
contributed funding for guard programs �
Estes	Hills	Elementary	School,	Chapel	Hill,	NC
Photo	by	Paul	Kendall
State Variations on Stop Paddle
Requirements and Uniforms
The	 MUTCD	 2003	California	 Supplement	 requires
the	STOP	 paddle	 to	be	 the	 primary	 hand-signaling
device	and	allows	 for	the	 use	 of	a	larger	 paddle
where	 speeds	 are	30	mph	 or	more	 and	guards
need	greater	visibility.
The	State	 of	Florida	requires	 an	adult	 school	 cross-
ing	guard	 to	wear	 a	high-visibility,	 retroreflective
outer	garment	 (vest,	shirt,	or	rainwear)	 that	is	la-
beled	 as	ANSI	 107-2004	 standard	performance
for	Class	 2	risk	 exposure.	 The	apparel	 background
material	 shall	be	either	 fluorescent	 yellow	green	or
fluorescent	 orange-red.	 A	guard	 shall	be	equipped
with	 a	whistle,	 as	well	 as	a	STOP	 Paddle	 that	is
MUTCD	 compliant	 and /or	orange	 or	yellow-green
gloves	 that	include	 retroreflective	 material.	(If	both
gloves	 and	stop	 paddle	 are	used,	 the	gloves	 need
not	include	retroreflective	material.)
The	State	 of	North	 Carolina	 strongly	recommends
the	use	 of	hand-held	 signs	or	STOP	 paddles,	 but	al-
lows	 the	local	 governing	 agency	to	decide	 whether
a	guard	 uses	either	 a	STOP	 paddle	 or	an	 orange-
gloved	hand,	or	both.
Adult School Crossing Guard Guidelines v 9
Crossing Procedures for a Variety of Situations
Recommended procedures are described below for an adult school crossing guard to follow when crossing chil-
dren in a variety of traffic situations� The information was compiled from the Arizona Handbook for Adult School
Crossing Guards, the Florida School Crossing Guard Training Guidelines and the North Carolina School Crossing
Guard	Program:	Training	Manual	(See	Resources	at	end	of	this	document	for	further	information.)
Procedures  are  described  for  guards  in  situations  at  un –
signalized  crosswalks  and  signalized  crosswalks,  when
two or more adult school crossing guards are needed, and
when  an  emergency  arises �  Some  intersection  configura-
tions, including T-intersections, roundabouts or free-flow
right turn lanes, require that the local committee consider
these  unique  situations  when  establishing  the  procedure
for crossing children �
In  ever y  situation,  a  guard  uses  the  proper  search  pattern
for crossing a street and encourages student pedestrians to
follow these safety steps � This pattern is:
1�  Stop at the curb or edge of the street �
2�  Look left, right, then left again for traffic�
3�  Look over the shoulder for possible turning vehicles if the pedestrian is standing at an intersection �
4�  Walk directly across the street at a consistent pace and continue scanning the street while crossing the street �
For	stopping	 motorists,	 the	MUTCD	 recommends	 that	an	adult	 school	 crossing	 guard	use	a	STOP	 paddle	 as	the	 pri-
mar y hand-signaling device � However, many jurisdictions around the countr y allow guards to use clearly delivered
hand signals, alone or in conjunction with the STOP paddle, to alert traffic to activity at school crossings � The proper
hand  signal  for  a  guard  to  alert  and  stop  traffic  requires  a  guard  to  raise  his  or  her  arm  forward  and  toward  traffic,
and parallel to the ground with the palm and fingers flexed upward� The use of hand signals requires a higher level
of training than the use of STOP paddles, and guards using hand signals will benefit from wearing white or bright
orange gloves to attract drivers’ attention�
State	Street	School,	Windsor,	V T
Adult School Crossing Guard Guidelines v 10
An Unsignalized Crosswalk
At  unsignalized  crosswalks,  it  is  the  responsibility  of  the
crossing guard to determine when children cross based on
gaps  in  traffic  flow�  A  guard  who  is  assigned  to  an  unsig-
nalized crosswalk on an undivided street should:
•	 Stand	 near	the	curb	 or	edge	 of	the	 street,	 on	the	 side
from which children are approaching�
•	 Stop	 children	 a	safe	 distance	 back	from	 the	curb	 or
edge	of	the	 street,	 or	behind	 a	“stand-back”	 line	(see
bottom	 photo).	Instruct	 children	 to	cross	 only	on	the
guard’s signal �
•	 Teach	children	who	approach	 a	crossing	 on	a	bicycle,
scooter,  or  skateboard  to  dismount  and  push  the  bi –
cycle  or  scooter  or  carr y  the  skateboard  across  the
street as a pedestrian �
•	 A	guard	enters	the	street	in	the	following	sequence:
 1�  Wait for a gap in traffic on the guard’s side of the
street�
 2�  Face  the  closest  oncoming  traffic  and  make  eye
contact with the approaching drivers�
 3�  Walk to the center of street with the STOP pad-
dle held high�  If not using a STOP paddle, walk
to the center of the street with an arm raised to –
ward  traffic  and  parallel  to  the  ground  with  the
palm and fingers extended upward�
  4�  Where  there  are  more  than  two  lanes,  enter  the
street and alert the traffic one lane at a time �
 5�  Face opposite approaching traffic and make eye contact with those drivers�
 6�  Stand on the crosswalk line close to the center of the street and make sure that all traffic has stopped, including
any turning vehicles�
 7�  Face the intersection�
 8�  Verbally instruct the children to cross and tell them to look left-right-left while crossing and proceed across
the street within the marked crosswalk�
	9.	Do	not	allow	any	cars	to	cross	the	crosswalk	until	all	the	students	have	crossed.
10�   Remain in the center of the street until the last child reaches the opposite side of the street�
11�   Walk to the curb or edge of the street with the STOP paddle and/or stop-arm held high the entire way � When
back	at	the	curb	or	edge	of	the	street, 	lower	hand(s)	and	allow	traffic	to	flow	again.
12�  Remain near the curb or edge of the street for the next group of children to assemble �
Photo	by	Dan	Burden
Adult School Crossing Guard Guidelines v 11
A Signalized Crosswalk
A  variety  of  traffic  and  pedestrian  signals  are  found  at
signalized  crosswalks  including  traffic  signals  with  stan-
dard  pedestrian  signal  heads  and,  in  some  locations,  traf –
fic signals with pedestrian countdown signals which show
pedestrians  how  much  crossing  time  remains �  Signalized
crosswalks  may  also  have  pedestrian  pushbuttons  which
are  electronic  buttons  used  by  pedestrians  to  change  the
traffic signal timing� An adult school crossing guard should
be  trained  in  the  proper  use  of  the  signal  at  the  crossing
where he or she will work �
In general, a guard stands in the center of the street while
students  cross  the  crosswalk �  If  the  signal’s  timing  is  too
short to allow this approach, however, the local committee
should take steps to remedy the situation � For example, more guards could be assigned to the crosswalk, more time
could  be  added  to  the  signal  or  the  guard  could  escort  the  students  across  the  entire  street  and  return  to  his  or  her
original starting position on the next signal cycle � If a guard escorts students across the entire street, the guard must
instruct the other children to wait until he or she returns before crossing �
A guard who is assigned to signalized crosswalks has this sequence to follow:
•	 Stand	on	the	 side	 of	the	 street	 from	which	 children	 are	approaching.	 If	there	 is	a	pedestrian	 push	button,	 push
the button for a WALK signal �
•	 Group	children	a	safe	 distance	 from	the	curb	 or	edge	 of	the	 street	 or	behind	 the	“stand-back”	 line.	Instruct
children to cross only at the guard’s signal �
•	 Teach	children	who	approach	 a	crossing	 on	a	bicycle,	 scooter,	 or	skateboard	 to	dismount	 and	push	 the	bicycle	 or
scooter or carr y the skateboard across the street as a pedestrian �
•	 Enter	the	street	in	this	sequence:
1� Enter the street only with a WALK signal, and the STOP paddle or stop-arm held high�  Stand on the crosswalk
line closest to the intersection�
2� Face oncoming traffic and make eye contact with drivers who are attempting to turn�
3.	 Verbally	 instruct	the	students	 to	begin	 their	search	 (left,	right, 	left	 and	 over	 their	 shoulders, 	for	 turning	 traffic)
and cross when safe �
4.	 Tell	 the	students	 to	continue	 walking	if	the	 signal	 changes	 to	flashing	 “DON’T	 WALK”,	but	 do	not	 allow	 chil-
dren	to	start	crossing	at	this	time. 	Help	students	learn	that	a	flashing	 “DON’T	WALK”	signal	means	Don’t	Start.
5� Wait for children to reach the opposite side of the street�
6� Return to the curb or edge of the street with your STOP paddle or stop-arm held high�  After reaching the
curb	or	edge	of	the	street,	a	guard	can	lower	his	or	her	hand(s)	and	allow	traffic	to	flow	again.
Adult School Crossing Guard Guidelines v 12
When Two or More Adult School
Crossing Guards are Needed
For  signalized  or  unsignalized  crossings  with  four  or
more  lanes,  experts  recommend  using  two  adult  school
crossing guards working in unison, with one guard posi –
t ione d on e a ch s id e of t he st re et� E a ch g u a rd st a nd s on t he
crosswalk line closest to the approaching traf fic for his or
her half of the street and between the approaching traffic
and the students �
A team of two or more guards should be assigned to school
crossings  at  divided  streets  to  help  children  cross  safely �
One guard stops one stream of traffic while the other guard
stops  traffic  in  the  opposite  lanes�  In  order  to  coordinate
signaling,  the  guard  on  the  side  of  the  street  from  which
children  are  approaching  makes  the  decisions,  with  the
second  guard  taking  his  or  her  cues  from  the  first  guard �
Guards should not cross students during the protected left
turn	signal	 when	the	DON’T	 WALK	signal	flashes	 and
ensure  that  all  right-turning  vehicles  yield  while  students
are crossing �
More than two guards may also be needed at an intersec –
tion of two major arterial streets where children must cross
two or more legs of the intersection �
Photo	by	Dan	Burden
Red	octagons	 represent	 adult	school	 crossing	 guard	loca-
tion	on	a	multi-lane	road.
Adult School Crossing Guard Guidelines v 13
When an Emergency Situation Arises
During	a	guard’s	 duty,	emergency	 situations,	such	as	a	sudden	 illness	or	an	 injur y	 due	to	a	crash,	 may	occur	 near	the
school crossing � In the case of an emergency, a guard must stay at his or her post, keep control of the situation, and
use the following basic procedure to ensure the children’s safety:
1�  Stop crossing the children �
2�  Group the children away from the street to maintain
control �
3�  Remain at the assigned post with the children �
4�  Ask several people to call 911 �
5.	 Do	not	move	 the	victim,	 unless	the	victim	 is	in	 seri-
ous and immediate danger of being struck by another
vehicle�
6 �  Use  a  vehicle  to  block  the  crash  victim  from  traf-
fic,  if  necessar y �  The  vehicle  should  be  positioned  a
distance away from the victim to provide protection
from other vehicles but, if struck would not endanger
the victim or rescue workers �
7�  Always notify the supervisor as soon as possible of any emergency that occurred �
When fire trucks, ambulances or other emergency vehicles approach the crossing with emergency lights and sirens in
use, the guard keeps children out of the street and a safe distance away from the crossing until the emergency vehicles
have passed�
Ideally,	a	guard	 should	 take	a	first	 aid	short	 course	 and	a	CPR	 class	offered	 by	the	 Red	 Cross	 or	the	 local	 Fire	Depart-
ment to learn the best way to respond to an emergency situation �
Adult School Crossing Guard Guidelines v 14
Resources
•	 AAA	video 	for 	sale 	Between 	the 	Lines: 	Adult 	School 	Crossing 	Guard 	Training. 	http://www.aaafoundation.org/
products/index.cfm?button=item-detail&ID =404&storeid=1	[Accessed:	08/14/06]
•	 Arizona	 Handbook	for	Adult	 School	 Crossing	 Guards,	City	of	Phoenix	 (1-602-262-4659)	 and	A A A	 Arizona
(602-241-2933	or	1-800-352-5382	ext.	2933).
•	 Florida	 School	Crossing	 Guard	Training	 Guidelines,	 Florida	Department	 of	Transportation,	 Safety	Office	 and
the  Florida  School  Crossing  Guard  Task  Force,  1998 �  http://www�dot �state �fl �us/safety/ped_bike/brochures/
pdf/SCG %20Training%20Guidelines2009.pdf	[Accessed:	09/21/09]
•	 Manual	 on	Uniform	 Traffic	Control	 Devices	for	Streets	 and	Highways,	 Part	7	Traffic	 Controls	 for	School	 Areas,
U.S.	Department	 of	Transportation,	 Federal	Highway	 Administration,	 2003.	http://mutcd.f hwa.dot.gov/pdfs/
2003r1/Ch7.pdf	[Accessed:	03/07/06]
•	 Manual	 on	Uniform	 Traffic	Control	 Devices	2003:	California	 Supplement,	 State	of	California	 Business,	Trans-
portation	 and	Housing	 Agency,	Department	 of	Transportation,	 2004.	http://www.dot.ca.gov/hq/traffops/sign-
tech/mutcdsupp/pdf/MUTCD2003CASupp.pdf	[Accessed:	03/07/06]
•	 North	 Carolina	School	Crossing	 Guard	Program:	 Training	Manual,	North	Carolina	 Department	 of	Transporta-
tion,	Division	of	Bicycle	and	Pedestrian	Transportation,	1999.
•	 School	 Trip	Safety	 Program	 Guidelines:	 Recommended	 Practice,	Institute	of	Transportation	 Engineers,	1984.
(out	of	print)
•	 Traffic	Safety 	for 	School 	Areas 	Guidelines, 	Arizona 	Department 	of 	Transportation, 	2003. 	http://www.azdot.gov/
highways/Traffic/standards/School_ Safety/Schoolsafety.pdf	[Accessed	03/07/06]
Prepared  by  the  National  Center  for  Safe  Routes  to  School  and  the  Pedestrian  and  Bicycle  Information  Center,  both  part  of  the
University of North Carolina Highway Safety Research Center, with funding from the National Highway Traffic Safety Administration
Information provided by
Florida	Department	of	Transportation,	North	Carolina	Department	of	Transportation,
Arizona	Department	of	Transportation,	Cit y	of	Phoenix	Street	Transportation	Department
SafeRoutes
National Center for Safe Routes to School
Final Report Adirondack / Glens Falls Transportation Council
       Jackson Heights Elementary School Transportation study 
A P P E N D I X   B .   A M E R I C A N   A U T O M O B I L E   A S S O C I A T I O N :
S C H O O L   S A F E T Y   P A T R O L   O P E R A T I O N S   M A N U A L
AAA SCHOOL SAFETY PATROL
OPERATIONS
MANUAL
SCHOOL SAFETY PATROL OPERATIONS MANUAL
1
Message from AAA . . . . . . . . . . . . . . . . . . . .2
Overview
Role of the Safety Patrol  . . . . . . . . . . . . .3
History  . . . . . . . . . . . . . . . . . . . . . . . . . .4
Benefits  . . . . . . . . . . . . . . . . . . . . . . . . .5
Forming Your Patrol
Partnerships
AAA role  . . . . . . . . . . . . . . . . . . . . . . .6
School role  . . . . . . . . . . . . . . . . . . . . .6
Parent Teacher Association role  . . . . .6
Law Enforcement role  . . . . . . . . . . . . .6
Community role  . . . . . . . . . . . . . . . . .6
Concerns
Safety of Patrols  . . . . . . . . . . . . . . . . .7
“Stranger Danger” . . . . . . . . . . . . . . . .8
Securing Official School Authorization  . . .9
Limiting Liability  . . . . . . . . . . . . . . . . . . .9
Organization, Training and Operation
Selecting the Patrol Supervisor  . . . . . . .10
Selecting Patrol Members  . . . . . . . . . . .11
Selection of Intersections  . . . . . . . . . . .12
Parental Permission  . . . . . . . . . . . . . . .12
Training  . . . . . . . . . . . . . . . . . . . . . .13-14
Installation  . . . . . . . . . . . . . . . . . . . . . .15
Officer Selection  . . . . . . . . . . . . . . . . . .16
Officer Duties  . . . . . . . . . . . . . . . . . . . .16
Length of Service  . . . . . . . . . . . . . . . . .17
Equipment  . . . . . . . . . . . . . . . . . . . . . .18
Equipment Care  . . . . . . . . . . . . . . . . . .18
Daily Operations  . . . . . . . . . . . . . . . . . .19Mechanics of the Street Patrol  . . . . .19
Determining the Gap . . . . . . . . . . . . .20
Record Keeping  . . . . . . . . . . . . . . . . . .20
Meetings
Procedures  . . . . . . . . . . . . . . . . . . . .21
Agenda . . . . . . . . . . . . . . . . . . . . . . .21
Minutes  . . . . . . . . . . . . . . . . . . . . . .22
Supervision  . . . . . . . . . . . . . . . . . . .22
On Patrol
Role of Patrol
at Signalized Intersections . . .23
Bus Loading and Unloading  . . . . . . . . .23
On the Bus  . . . . . . . . . . . . . . . . . . . . . .24
Car Pools  . . . . . . . . . . . . . . . . . . . . . . .24
Reporting Dangerous Practices  . . . . . . .25
Role of Police  . . . . . . . . . . . . . . . . . . . .25
Role of Adult Crossing Guards  . . . . . . .26
Supporting Your Patrol Program
School Support  . . . . . . . . . . . . . . . . . . .27
Fundraising  . . . . . . . . . . . . . . . . . . . . . .27
Discipline  . . . . . . . . . . . . . . . . . . . . . . .28
Morale Building  . . . . . . . . . . . . . . . . . . .29
Recognition Programs . . . . . . . . . . . . . .30
Lifesaving Award Medal  . . . . . . . . . .30
National Patroller of the Year  . . . . . .31
Related Programs and Resources
School’s Open Drive Safely  . . . . . . . . . .32
Best Route to School  . . . . . . . . . . . . . .32
Resources  . . . . . . . . . . . . . . . . . . . . . .33
Top Tips  . . . . . . . . . . . . . . . . . . . . . . . .34
Table of Contents
SCHOOL SAFETY PATROL OPERATIONS MANUAL
2
Proud AAA tradition
AAA School Safety Patrols play an important role in helping young pedestrians learn and
fulfill responsibilities regarding traffic safety.
Millions of U.S. boys and girls have honorably served their classmates since the AAA
School Safety Patrol program was started in the early 1920s. Interest in the program has
spread around the world. At least 30 other countries, including New Zealand, the
Netherlands, England, Germany and France, have emulated the AAA School Safety Patrol
program. The experience is the same — a reduction in traffic death rates.
Boys and girls who contribute their time as AAA School Safety Patrols deserve special thanks
for their efforts. AAA recognizes the AAA School Safety Patrol program as an outstanding
school safety activity. We commend school personnel who administer the programs and law
enforcement officials who contribute to the success of programs in their communities.
For more than 75 years, AAA clubs have proudly sponsored, promoted and aided AAA
School Safety Patrol programs as a community service in the interest of safety for all
schoolchildren. AAA clubs have been the leading non-school civic agencies active in patrol
work in most communities. During its long and distinguished history, the AAA School
Safety Patrol program has provided a safer pedestrian environment and a wide spectrum
of educational opportunities for millions of children. AAA has provided the means for the
patrol to succeed.
This manual will serve as a resource to community organizations, school administrators
and supervisors who are coordinating AAA School Safety Patrol programs. The policies
and practices presented in this manual are the result of the combined efforts of several
national educational, law enforcement and safety organizations. It represents the
cumulative experience of AAA School Safety Patrol operations in every corner of the
United States.
Consistent, uniform operating procedures across the country are essential for the motorist
and pedestrian to know what to expect. For this reason, uniform AAA School Safety Patrol
identification and operating procedures are highly recommended.
Robert L. Darbelnet,
AAA President and CEO
Foreword
SCHOOL SAFETY PATROL OPERATIONS MANUAL
3
Role of the School Safety Patrol
AAA School Safety Patrols are school-sponsored student volunteers from upper elementary,
middle, and junior high schools.
Patrols direct children, not traffic. As school-age leaders in traffic safety, patrol members
teach other students about traffic safety on a peer-to-peer basis. They also serve as role
models for younger children who look up to them.
School Safety Patrol members:
• Complete training in traffic safety
• Protect students from the hazards of crossing roads and highways on their
way to and from school
• Assist bus drivers in safely transporting students to and from school
• Teach fellow students about traffic safety.
• Serve other leadership functions under the direction of school officials
Typically, teachers and principals appoint Patrol members, who participate with parental
approval. A teacher usually serves as patrol supervisor.
Overview
SCHOOL SAFETY PATROL OPERATIONS MANUAL
4
History
As members of AAA School Safety Patrols, students have protected their classmates
since 1916.
In the 1930s, three national organizations: the American Automobile Association, the
National Congress of Parents and Teachers, and the National Safety Council —
collaborated on Standard Rules for the Operation of School Boy Patrols. These guidelines
have been updated over the years to become the operating standards for AAA School
Safety Patrols.
Today, more than 50,000 schools sponsor patrols, protecting pedestrians and school bus
riders in all 50 states.
School safety patrol members have grown up to be U.S. presidents, governors, members
of Congress, Supreme Court justices, astronauts, and Olympic medalists, as well as
educators, executives, and community leaders throughout the country.
As the value of the program has gained recognition, two national awards have been
introduced. Lifesaving Awards debuted in 1945. The Patroller of the Year award was first
bestowed in 2002. For more information, please refer to pages 30-31.
Overview
SCHOOL SAFETY PATROL OPERATIONS MANUAL
5
Benefits
AAA School Safety Patrols benefit students, schools, and communities.
Students gain:
• Safety awareness
• Leadership
• Teamwork
• Pride
• Citizenship
• Respect for law enforcement
Schools benefit from opportunities to promote:
• Traffic safety awareness
• Peer-to-peer education
• Character-building opportunities
• A constructive outlet for students’ energy
• A positive relationship with parents, law enforcement, and the
overall community
Communities benefit from:
• Safer environments for pedestrians and motorists
• A spirit of volunteerism and civic-mindedness
• A positive collaboration between students, parents, schools, and
law enforcement
Overview
SCHOOL SAFETY PATROL OPERATIONS MANUAL
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Partnerships
The most effective patrol programs come from a strong partnership between AAA,
schools, Parent Teacher Associations, law enforcement, and the community.
The role of AAA:
• Sponsorship
• Traffic Safety Education and awareness presentations
• Public outreach and recognition
• Source for resources, such as equipment
• Source of patrol guidelines
The role of the school:
• Supervisors are responsible for implementation of school safety patrols in
elementary schools within their school system.
• Principals appoint teachers to serve as patrol supervisors
• Area patrol supervisors meet to exchange best practices
The role of the Parent Teacher Association (where applicable):
• Support of the school’s patrol program, including recognition programs
• Sponsors equipment and training
• Liaison between the school and the community
The role of law enforcement:
• Advisor to the program
• Advocate on behalf of the patrol to motorists and the community
• Contribute to training and development of patrols
The role of the community:
• Civic organizations may provide recognition and community awareness
programs
• These organizations could include
– Police auxiliary
– Women’s clubs
– School booster clubs
– American Legion posts
– Other safety or civic groups
Forming Your Patrol
SCHOOL SAFETY PATROL OPERATIONS MANUAL
7
Concerns
Safety of Patrols
The safety of Patrols should be achieved through training on traffic safety, operation, and the
responsibilities of each post; dedicated adult supervision; and regular inspections help protect
safety patrols.
To remain safe on duty, patrol members must remain at their assigned posts and always
properly display their belts and badges.
Patrollers are trained to seek adult help in the following examples of specific traffic situations:
• Parked cars blocking the view of an intersection
• Parked cars blocking school bus stop or student loading or unloading zone
• Failure of motorists to obey traffic control device
• Suspicious activity by adult or older students
• Vehicles turning at T-intersections
• Wrong-way traffic on one-way streets
• Emergencies and injuries
• Electrical wires down near the patrol post
• Domestic or wild animal threats
• Student fights
• Emergency vehicle response near the post.
• Any situation beyond the realm of the daily operation of duties at a
patrol post
Forming Your Patrol
SCHOOL SAFETY PATROL OPERATIONS MANUAL
8
Concerns (continued)
“Stranger Danger”
Patrol members are trained to report problems with strangers to the patrol supervisor,
teachers, parents, and/or law enforcement. These “Stranger Danger” precautions are part
of patrol training:
Patrol members should be trained to never:
• Approach cars or allow other students to approach unknown motorists
• Accept candy or presents from strangers
• Help strangers with directions or search for a lost pet
• Allow their photos to be taken
• Divulge their name, address, phone number, or other family information
Patrol members are trained to seek immediate help if:
• They encounter someone who appears to be under the influence of drugs
or alcohol
• They become suspicious of the behavior of older students or adults
• They are followed
Patrol members learn that if they are grabbed by a stranger, they should make as much
noise as possible.
Forming Your Patrol
SCHOOL SAFETY PATROL OPERATIONS MANUAL
9
Securing Official School Authorization
Before school principals institute the AAA School Safety Patrol program, they must obtain
approval from the school superintendent or school board.
The approval process will vary according to community and school system requirements. In
some cases, principals may seek support for the program from community organizations.
Although most superintendents are familiar with patrols in general, they may not
understand the details of operation.
To gain support in the community and in the school system, a principal introducing a patrol
should be prepared to:
• Identify community needs
• Present the patrol’s objectives
• Explain operational requirements
• Outline available resources that will support the program
Limiting Liability
• Create a statement of purpose that outlines the objectives of a school safety patrol program
• Grant authority to principals or supervisors of safety education or transportation to
maintain safety patrols and establish rules and regulations for their supervision
• Limit the age group from which patrols may be selected and determine any exclusions
from participation, such as health concerns
• Extend the same protection to the school safety patrol, supervisors, and those involved
in the program that applies to other student volunteer programs
• Provide guidelines to ensure consistency between patrol programs so students benefit
equally from participation
• Each school should develop a policy regarding times when school safety patrollers
should not be on post due to inclement weather
Forming Your Patrol
SCHOOL SAFETY PATROL OPERATIONS MANUAL
10
Selecting the Patrol Supervisor
The School Safety Patrol Supervisor is a responsible adult, typically a teacher, appointed
by the school principal to oversee the patrol. More than any other individual, the School
Safety Patrol Supervisor determines the success of the program.
The ideal supervisor demonstrates:
• A strong belief in the value of the program
• Knowledge of traffic safety
• Leadership
• Organizational skills
• People skills, including the ability to share praise and constructive criticism
• Ability to inspire confidence and respect
• Dependability
• Ability to establish rapport with students, school leaders, the community,
and law enforcement
Supervisor duties include:
• Serving as the source of information on all aspects of the program
• Selecting patrol members and assigning duties
• Training all patrol members, including officers
• Supervising all patrol operations
• Conducting training sessions, reviews, and administrative meetings
• Advising all adult sponsoring committees on the patrol’s activities
Organization, Training and Operation
Determining Patrol Size
Schools should work with the traffic engineering agency in their area to make the proper
determinations regarding the number of patrols that should be assigned at various
intersections. A traffic specialist can provide traffic data, conduct traffic studies, evaluate
information about the school and help to implement safety procedures for students
walking to and from school. The analysis can be used to plan school safety patrol posts
where they can operate satsifactorily, keeping in mind the age and developmental nature
of Patrol membership. Busy crossings require more than one Patrol member. Occasionally
it will be found best NOT to use the same crossing place to-school pupil traffic as is used
for from-school traffic, because of changes in traffic volumes and direction at different
times of day.
SCHOOL SAFETY PATROL OPERATIONS MANUAL
11
Selecting Patrol Members
AAA encourages the formation of a patrol force that is just large enough to fulfill the needs
of the school. Coordination is much easier with a smaller group. After determining the
optimum size of the patrol a school needs, choose members based on demonstrated:
• Leadership
• Maturity
• Reliability
• Ability to follow rules
• Punctuality
• Health (or ability to perform duties)
• Interest in traffic safety
• Sound judgment
• Good attendance record
• Courtesy
• Respect for classmates and others
• Desire to help others
Select reserve patrol members to ensure trained patrol members are available at all times.
Organization, Training and Operation
SCHOOL SAFETY PATROL OPERATIONS MANUAL
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Selection of Intersections
In selecting intersections for posts, gather recommendations from:
• School personnel
• Law enforcement
• Bus drivers
• Area businesses
• PTA officials
Review coverage annually. New roads or subdivisions and changes in bus or walking
patterns may change patrol needs.
Assign patrol posts based on:
• Intersections near the school
• The side of the street from which students approach
• Traffic direction and density
• Nearness of the post to patrol member’s home
Parental Permission
Students must have permission from parents or guardians to participate in the patrol program.
When they understand the educational value, service, and character-building aspects of
the program, most parents are proud to give their permission for participation.
AAA can provide a special consent form which explains the aims, objectives, and
operation of the AAA School Safety Patrol. This standard form also contains the
membership application and pledge taken by patrol members.
Organization, Training and Operation
SCHOOL SAFETY PATROL OPERATIONS MANUAL
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Training
Thorough training is an absolute requirement. Training may take place in school or special
summer camps.
Trainers can be the Patrol Supervisor, a AAA representative, or a law enforcement officer.
When possible, train new patrol members for the upcoming year before the end of the
prior year. Schedule refresher training for both new and veteran members should be
provided before the school year begins.
Information to cover in your training:
• Fundamentals of traffic safety
• Duties of each patrol post
• Identifying sufficient gaps in traffic to allow safe crossing
• Special hazards
• Dealing with pedestrians
• School bus safety procedures
• Safety procedures on school grounds
• Maintaining records (for officers)
School training may be conducted as:
• Classes
• On-the-job personal direction
• Written guidelines and oral or written quizzes
• Joint clinics held in cooperation with other schools and involving new and
veteran members
• Viewing of training videos from the local AAA club or AAA Foundation for
Traffic Safety followed by discussion
• Diagramming a duty corner and highlighting hazards and a patrol plan for
the specific crossing
• School bus drills
Training methods can be used individually or in combination.
Because officers take on more responsibility and have more complex duties, most schools
provide additional training for incoming officers.
Some communities schedule a Patrol Member Training Camp over summer vacation. This
camp may be open to all patrol members or officers.
Organization, Training and Operation
SCHOOL SAFETY PATROL OPERATIONS MANUAL
14
Training (continued)
Camps are ideally scheduled just before school reopens so the training is fresh in the
minds of patrol members on the first day of school.
Camps combine traffic safety education with fun activities. Classes may be taught by law
enforcement, safety experts, and representatives from your local AAA club. Veteran patrol
members also may lead discussion sessions or conduct role-playing exercises.
Most camps end with an exam and “graduation” ceremony in which successful trainees
receive certificates, pins, and a training camp T-shirt.
Civic organizations and PTAs may cover fees for training camps.
Organization, Training and Operation
SCHOOL SAFETY PATROL OPERATIONS MANUAL
15
Installation
A formal installation ceremony instills pride and reinforces the importance of your patrol’s
service to the school and community.
Many schools make the installation part of a school assembly or PTA meeting. Some
schools broadcast their installation ceremony on educational or public Television. Your
school district’s information officer may help you promote your ceremony.
Consider inviting the mayor, city official, school officer, a representative from law enforcement
or AAA. Your visiting dignitary may be invited to lead the pledge and present badges.
Reciting the AAA School Safety Patrol Pledge (see appendix), or creating your own
school-specific pledge, is an easy but powerful way to create a spirit of shared
responsibility and teamwork.
AAA can provide a safety patrol ID card (see appendix) that includes the standard pledge.
These cards can be presented at installation, along with badges, belts and other equipment.
Organization, Training and Operation
SCHOOL SAFETY PATROL OPERATIONS MANUAL
16
Officer Selection
The Patrol Supervisor selects officers. The supervisor may do this individually or by
supervising an election by patrol members. Officers generally serve for one semester.
Typically, a patrol has a captain, lieutenant, and a sergeant. The size of the patrol unit
determines the number of officers needed. Patrol officers take on additional responsibility
and help lead activities. Officers also must be trained to substitute for any post. One of the
lieutenants becomes acting captain when the captain is not available for duty.
Encourage officers to rely upon respect and cooperation, rather than authority. Specific
officer duties are outlined later in the manual.
Officer Duties
Captains are responsible for:
• Preparing reports for the Patrol Supervisor
• Proposing the agenda for patrol meetings
• Assigning posts
• Monitoring patrol performance
• Presenting safety talks to younger classes
• Enforcing all patrol rules
• Ensuring patrol members maintain and wear belts and badges
• Arranging for substitutes as needed
• Maintaining the Captain’s Record Book
Lieutenants are responsible for:
• Acting for the captain, as assigned
• Assisting the captain in checking posts and buses
• Contributing to operational reports
• Filling in for absent patrol members
The Sergeant is responsible for:
• Acting as unit secretary
• Maintaining the patrol bulletin board
• Inventorying equipment and recommending repairs, replacements,
and acquisitions
Organization, Training and Operation
SCHOOL SAFETY PATROL OPERATIONS MANUAL
17
Length of Service
AAA recommends that schools appoint a set number of patrols to serve all year with a
selection of alternates to fill in when regular members are absent. Assign only the
necessary number of patrols to a single post.
Being a school safety patrol should be considered “special”. Do not make everyone in the
class a patrol.  This dilutes the special feeling of being selected a patrol and seriously
limits resources.
Organization, Training and Operation
SCHOOL SAFETY PATROL OPERATIONS MANUAL
18
Equipment
The two identifying pieces of equipment for safety patrol members are:
• Official patrol belts
• Badges pinned to the shoulder strap of the belt at chest level
Schools also may provide additional equipment, such as ponchos, caps, and flags.
Assigned equipment should be documented. Officers must maintain a roster with each
patrol member’s name and a notation of equipment provided to them.
Please contact your local AAA club for specific ordering information.
Equipment:  Care
Each patrol member must wear a belt and badge when on duty. Assign a sergeant to see
that patrol members are accountable for the care of equipment assigned to them. It is the
sergeant’s responsibility to keep a daily record of the condition of this school property.
Equipment includes:
• Belts • Flags • Ponchos
• Badges • Caps
The sergeant responsible for equipment works with the captain and patrol sponsor to
order replacement equipment. Equipment which is lost or misplaced must be replaced.
Worn out equipment should be destroyed.
Encourage students to refer to the Patrol Member Handbook for proper wear and care of
Patrol equipment.
Organization, Training and Operation
Note: AAA has studied roadside visibility issues and is researching ways to
improve existing equipment to increase the visibility of AAA School
Safety Patrols to approaching motorists.
SCHOOL SAFETY PATROL OPERATIONS MANUAL
19
Daily Operations
Schools should distribute the list of patrollers to staff and train patrol members to leave
their classes quietly and report to an assigned patrol assembly point.
The patrol captain or lieutenant:
• Takes attendance
• Ensures that all members are wearing their belts and badges
• Verifies that all posts are covered.
• Reminds patrol members to walk quietly and carefully to their posts
Mechanics of the Street Patrol
“Mechanics” are defined as the process, moves, and maneuvers of a patroller on duty.
The basic mechanics are:
• Arrive at your post early
• Determine how to judge a safe gap for your posted position
• Take a position at least one step back from the curb (or edge of the
street), arms down at a 45 degree angle, palms facing back
• Check all directions for traffic
• Keep students a safe distance from traffic
• Keep arms and palms positioned to hold all students from traffic until there
is a safe gap
• Never allow students to walk in front of a car that stops to allow them to cross
• Step aside and motion students across the street
• Continue to monitor traffic, when the safe gap ends, cut the flow of students
A patrol member should only step into the street far enough to see around an obstruction.
Organization, Training and Operation
SCHOOL SAFETY PATROL OPERATIONS MANUAL
20
Determining the Gap
The first important duty of patrol members is to determine a safe gap in traffic. The patrol
captain or supervisor will assist patrol members in determining when there is a break in
traffic that will allow students to safely cross the street.
To determine a safe gap, patrol members judge:
• Speed of vehicles
• Traffic volume
• Road and weather conditions
• Number of lanes of traffic
• Time required for small children to cross the street
To establish a safe gap:
• Walk across the street at normal speed when there is no traffic
• Count the seconds to cross safely and add five seconds to allow for
students who start across later than the lead student
• Pick a fixed point – such as a mailbox or signpost – about 1000 feet from
the student crossing point
• When a vehicle passes this point, count the seconds until the vehicle
reaches the crossing
Patrol members must pay attention to parked cars that may enter traffic, and vehicles that
may come from driveways or alleys.
To determine gaps at intersections with signals:
• On average, it takes 10 seconds for a child to cross
• If the signal remains green for 30 seconds, count 20 seconds, then stop
students from crossing until the next green light
Record Keeping
AAA provides two resources that help captains standardize recordkeeping:  the Captain’s
Record Book and the Monthly Patrol Record Form.
The Captain maintains the Captain’s Record Book. Patrol records should cover:
• Daily attendance
• Number of times a patrol member is late
• Number of times a patrol member fails to wear proper equipment
Organization, Training and Operation
SCHOOL SAFETY PATROL OPERATIONS MANUAL
21
Meetings
Procedures
Schedule meetings twice a month. At least once a month, the school safety officer should
attend. It also may be appropriate to invite the principal, police, adult crossing guards and
bus drivers.
When conducting a meeting, follow parliamentary procedure, which is a set of widely
accepted rules that give meetings structure and order. Procedure books such as the
popular, Robert’s Rules of Ordercan be found in local public libraries.
The Patrol Captain presides at all meetings. The Lieutenant presides in the Captain’s
absence.
Patrol members wear belts and badges to meetings.
Agenda
Patrol officers should plan an agenda focused on both old and new patrol business.
Below is a sample agenda, incorporating parliamentary procedure:
• Call to order
• Pledge of Allegiance
• Roll call and inspection
• Secretary reads minutes of previous meeting
• Captain corrects or approves minutes
• Old business from previous meeting completed
• New business discussed
• Contributions from guests
• Training
• Captain requests motion to adjourn
• Captain asks for motion to be seconded
• Captain states the motion and asks for “ayes” and “nays”
• Captain officially adjourns the meeting (and may announce time and date
of next meeting)
Organization, Training and Operation
SCHOOL SAFETY PATROL OPERATIONS MANUAL
22
Meetings(continued)
Minutes
The secretary records meetings in a consistent format. A completed set of minutes is
signed by the secretary and becomes part of the official record of the patrol.
Elements which must be in the minutes:
• School name
• Date and time of meeting
• Attendance
• Results of inspection
• Summary of old business
• Summary of new business
• Additional comments/contributions from guests
(such as police officers, principals)
• Additional information (for example, training or recognition)
• Time meeting was dismissed
The secretary signs meeting minutes before turning them in to the captain.
Supervision
Overall responsibility for the patrol rests with the Patrol Supervisor.
On a daily basis, the Captain assigns posts, enforces rules, arranges for substitutes, and
maintains discipline.
The Captain is assisted by Lieutenants and a Sergeant.
Organization, Training and Operation
SCHOOL SAFETY PATROL OPERATIONS MANUAL
23
Role of Patrol at Signalized Intersections
Only police officers or adult crossing guards can stop vehicles.Patrol members
have specific duties based on their posts.
Duties of patrol members:
• Stand on the sidewalk, at least one step back from the curb and midway
between crosswalk lines
• Watch traffic flow and children approaching
• At red lights, signal students not to enter the intersection by holding arms
down at 45-degree angle to the body
• At green lights, determine all approaching traffic has stopped before
allowing students to cross
• Check traffic in all directions for a suitable gap and then permit children
to cross
• Before the light changes back to red, return to the outstretched arms
position to prevent children from being caught in the middle of
the intersection
Bus Loading and Unloading
Bus stop patrol is an important duty. Students often arrive at bus stops early and may not
pay attention to traffic while waiting.
School officials should encourage students to arrive no earlier than 10 minutes before the bus
is scheduled to arrive. The school also should designate a waiting area away from the road.
The bus stop patrol:
• Keeps students out of the street and away from traffic
• Lines students up for boarding when the bus arrives
• Assists small students in boarding the bus
• Checks the bus stop to ensure no belongings are left behind
• If a school bus must be evacuated, safety patrols may assist bus drivers.
If a bus driver is incapacitated, the patrol may direct the evacuation.
On Patrol
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On the Bus
Assign one to three patrol members to a bus. They remain seated when the bus is moving.
Front patrol members sit in the right front seat of the bus and:
• Disembark at all regular stops to assist students entering and leaving the bus
• Assist the driver in keeping objects out of the aisles
• Remind students to keep heads and arms inside the bus
• Reaffirm the track is clear at railroad crossings
Middle patrol members sit in the middle of the bus and:
• Monitor student noise and behavior
• Keep students seated and aisles clear
• Remind students to keep arms and heads inside the bus
• Assist loading and unloading
Rear patrol members sit near the back emergency door and:
• Check the bus for articles left behind by students
• Operate the rear emergency door in case of emergency
Carpools
Some schools place patrols at pick-up and drop-off spots in front of the school to
protect carpoolers.
Patrol members assigned to these positions:
• Help students enter and exit vehicles safely
• Assist small children and students whose arms are full
• Monitor students and keep them on the sidewalk until traffic has stopped
• Direct students to proceed in an orderly fashion from the parking lot to
the school
On Patrol
Note: Bus Patrol members are typically students from the first bus stops
in the morning and the last bus stops in the evening that provide
assistance to the bus driver for the entire route.
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Reporting Dangerous Practices
Part of the pledge school patrollers take is a promise to “report dangerous student
practices.” Just what are those practices? A dangerous practice endangers students.
When a patrol member observes a dangerous practice they should:
• Politely explain the risk to the offender (if it is another student)
• Seek an adult if the behavior continues
• Only touch another student in an emergency
• Report dangerous situations to a patrol officer or Patrol Supervisor for
follow-up
If another patrol member is involved in a dangerous practice, this should be reported to
the Patrol Supervisor. Individual school system guidelines should be in place to handle
such disciplinary actions, including probation, suspension and dismissal.
Role of Police
In many communities, law enforcement officers work directly with patrols. They serve as
safety patrol coordinators who contribute to operations, training, and development.
Law enforcement can make an important contribution to the success of your patrol
program, including:
• Promoting motorist awareness of patrols
• Promoting community respect for patrols
• Contributing to patrol training
Only police officers and adult crossing guards can stop vehicles.
On Patrol
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Role of Adult Crossing Guards
Adult crossing guards may be assigned to high-traffic areas. They can help create safe
gaps in traffic, control turning traffic, and assist large groups of children crossing busy
intersections. They are typically community employees supervised by law enforcement.
Adult crossing guards are typically assigned to:
• High-traffic streets with safe gaps more than a minute apart
• Signalized intersections where turning automobiles are a hazard
• Crossings near schools with a high volume of walking students
• Locations where 85 percent of the traffic speed exceeds the speed limit
• Areas of reduced visibility
• School districts with inadequate school route plans
• Locations beyond the capability of student patrols
Patrols can be deployed to assist an Adult Crossing Guard. This is particularly useful at
wide crossings or locations with heavy pedestrian volumes. The adult crossing guard and
the police will establish procedures consistent with guidelines for patrol deployment
described in this manual.
On Patrol
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School Support
The more importance and visibility the school gives to the AAA School Safety Patrol, the
more the potential benefit. The program deserves recognition as:
• A safety measure
• A character-building program
• As a leadership development program
• Citizenship and volunteerism in action
• A real-world “lab” that teaches life skills such as teamwork, responsibility,
problem-solving, and effective communication
• Means to enhance rapport between students and authority figures (school
officers, law enforcement)
• A program that creates positive role models for younger students
• An opportunity for students to learn about traffic safety and the rules of
interfacing with traffic
Schools should encourage teachers to participate, involve the PTA and community groups,
and make the recognition of the contribution made by the AAA School Safety Patrol a priority.
Fundraising
Schools across the country have raised funds for their school safety patrols by:
• Hosting a movie for students and selling popcorn
• Holding a bake sale
• Contacting fundraising companies that provide sale items
• Creating buttons or stickers for a small cost
• Offering a gift-wrapping service at the holidays
• Car washes
• Collecting recyclables
• Setting up a compost heap “fed” by classrooms and the cafeteria each
day. Sell bags of fertilizer in the spring
• Obtaining plants or seedlings from the parks department and selling them
to the community
• Setting up a booth at a town street fair or similar community celebration
and providing face-painting or simple goods or services
• Holding a safety fair and inviting AAA, the Red Cross and other safety
organizations to participate
• Challenging students to a walk-a-thon, bike-a-thon (with helmets!) or
bowl-a-thon and asking sponsors to pledge contributions
Supporting Your Patrol Program
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Discipline
Patrol members must understand there are serious consequences for breaking rules. Most
patrols maintain discipline with a merit/demerit system. Parents should be advised prior to
any disciplinary action.
Merit points are awarded for:
• Work in addition to regular duty
• Conducting safety talks to classes
• Making constructive suggestions
• Additional contributions to teamwork
Demerit points are awarded for:
• Attempting to direct traffic
• Leaving the sidewalk
• Allowing children to cross without ensuring the way is clear
• Leaving their post without permission
• Being tardy or absent without an acceptable reason
• Behavior unbecoming a patroller
• Arriving for duty without badge or belt
• Breaking safety rules
• Disobedience
By accumulating merit points, a patrol member may earn more important assignments.
Accumulating demerits may result in suspension or dismissal from the patrol.
Supporting Your Patrol Program
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Morale Building
A key duty of the Patrol Supervisor is to maintain enthusiasm and commitment to the
program. Attention by the school and ownership by students keep morale high.
It is important for schools to recognize the educational value and service of the entire
school patrol.
Many schools recognize this service with certificates of appreciation, merit pins, and
thank-yous to the school patrol in school newsletters and Web sites.
Schools also may ask area businesses for small contributions, such as gift certificates or
coupons for patrol members. Examples of gifts may include inexpensive raincoats or
watches, or catering for a recognition luncheon or dinner.
Activities that may be introduced to build Safety Patrol pride and morale include:
• Reserving a section of the school newsletter or school web site for safety
patrol news
• Assigning a display or bulletin board to the patrol
• Writing personalized notes of appreciation to parents
• Introducing and thanking the patrol at assembly
• Involving the student council in recognition activities
• Creating a safety patrol honor guard
• Hosting an annual patrol luncheon or dinner
• Proclaiming AAA School Safety Patrol Day or Patrol Appreciation Day at a
local attraction
• Promoting a friendly sporting competition between neighboring patrols
• Establishing a special weekly play period for patrol members
• Offering refreshments such as hot chocolate or ice cream to patrol members
• Hosting special events such as pizza parties, movie outings, sporting
events, or end-of-year picnics
Supporting Your Patrol Program
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Recognition Programs
AAA makes available award certificates and a pin that can be presented at school
assemblies or celebrations. Contact your local AAA Club for details.
Certificates of Meritare available for students who satisfactorily complete service as a
patrol member.
Service Pinin silver is available for outstanding service while a patrol member.
There are two national awards programs to recognize the efforts of AAA School Safety
Patrollers: The Lifesaving Award Medal and the National Patroller of the Year.
Lifesaving Award Medal
In 1949, AAA held the first Lifesaving Medal Awards to recognize those Safety Patrollers
who while on duty saved a life or prevented the injury of a fellow student. As we approach
2005, over 380 students have been presented with prestigious honor.
The Lifesaving Medal is awarded by an independent review board to a member of any
authorized School Safety Patrol when there is conclusive proof that:
1. The life of the person saved was in imminent danger;
2. The act was performed while the patrol member was on duty, going to or from
a duty post, or while on duty as a bus patrol member;
3. No negligence on the part of the patrol member caused or contributed to the
person rescued being in danger.
The AAA Lifesaving Medal has been presented by U.S. Presidents  Ford, Johnson,
Kennedy and Eisenhower; Vice Presidents Mondale, Humphrey, Nixon and Barkley;
First Lady Mamie Eisenhower; justices of the U.S. Supreme Court; cabinet officials; and
other dignitaries.
Supporting Your Patrol Program
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Recognition Programs (continued)
National Patroller of the Year
In 2002, AAA introduced the National Patroller of the Year Award to recognize the patroller
that best exemplifies leadership qualities and performs their duties effectively and
responsibly, without incident. The National Patroller of the Year is selected from the field of
Club Patrollers of the Year that our nominated by local AAA clubs.
School Safety Patrol advisers may nominate one current-year patrol member with the
following qualifications. The candidate must:
• Be enrolled in the highest participating grade level of the School Safety Patrol
• Demonstrate leadership qualities, safety skills, school involvement, and
citizenship/volunteerism
• Value the patrol experience
Contact your local AAA Club for details
Supporting Your Patrol Program
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Resources
School’s Open Drive Safely
For more than 50 years, AAA has sponsored the School’s Open – Drive Safely campaign.
The goal of this awareness campaign is to reduce the number of traffic crashes involving
school-age pedestrians and school bus riders by reminding drivers to be extra-cautious.
Participating schools may obtain colorful posters for display and other “School’s Open”
items. Contact your local AAA Club for details.
Best Route to School
Safety experts at AAA have developed 10 rules that help parents and children determine the
Best Route to School. Use the following tips to aid AAA School Safety Patrols in the
promotion of safe walking practices to fellow students:
•Walk on sidewalks:Watch out for cars pulling into, and backing out of driveways
•Walk on the left facing traffic if there are no sidewalks:Staying to the left allows you to
watch oncoming traffic and get out of the way if necessary
•Cross only at corners:Avoid the dangerous practice of “jaywalking.”  Cross at an
intersection controlled by a traffic light wherever possible
•Stop and look all ways before crossing:If there’s no traffic light, wait until oncoming
cars are at least a block away before crossing
•Watch For Turning Cars:Children sometimes forget to look and unintentionally walk into
the side of a turning vehicle
•Continue to look left, right and left again as you cross:It’s easy to miss an oncoming car
•Never cross between parked cars:It’s almost impossible for drivers to see youngsters
who enter the roadway from between parked cars
•Play away from traffic:Playgrounds, schoolyards and your own backyard are the safest
places to play
•Be especially alert in bad weather:Rain, snow, fog and even umbrellas can obstruct
vision. Also, drivers may be unable to stop quickly. Children should wear brightly
colored and retro-reflective clothing
•Obey police officers, adult crossing guards, AAA Safety Patrol members, and traffic
signals:These “safety guardians” can greatly enhance a child’s safety when going to
and from school
Related Programs and Resources
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Resources (continued)
Check with your local AAA club for safety patrol equipment, materials, and awards to
support your AAA School Safety Patrol Program. Available materials may include:
Printed Materials, Guides and Forms
• Handbooks
• Brochures
• Manuals
• Captain’s Record Book
• Policies and Practices
Recognition Awards
• Certificates
• Patches
• Pins
Patrol Equipment
• Belts
• Badges
• Patrol Hats
• Ponchos
• Flags
Related Programs and Resources
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Top Tips
• Solicit contributions and expertise from Parent Teacher Associations or Parent Teacher
Organizations, bus drivers, teachers, traffic and safety experts, and law enforcement
• Dedicate a section of the school newsletter or Web site to school safety patrol news
and highlight a patrol member each month
• Encourage communication between patrols by arranging get-togethers, such as shared
training or recognition events
• Reward patrol members with ice cream, hot chocolate, or a meal hosted by Parent
Teacher Associations or Parent Teacher Organizations
• Dedicate an exhibit case or bulletin board to school safety patrol information; including
a map with posts identified. Add a photo of the patrol member assigned to each post
• Write a thank-you note to the members of your school safety patrol and their parents
Related Programs and Resources
Quick Reference Checklist
❏Contact your local AAA Club
❏Develop partnerships with the School, AAA, PTA, Law
enforcement, and the community
❏Secure official school authorization
❏Establish policies and procedures
❏Select Patrol Supervisor
❏Select Patrol Members and obtain parental permission
❏Select posts and intersections for duty
❏Train Patrol Members on equipment care, procedures
and standards
❏Select officers
❏Assign duties and posts
❏School announcements
❏Installation of Patrol
How to begin a AAA School Safety Patrol
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Traffic Safety Programs